Director, People Operations at Rebuy

The Company You’ll Join At Rebuy, we're on a mission to revolutionize shopping with intelligent, personalized experiences that wow customers around the globe. As a fully remote team, we power some of the fastest growing DTC brands like Aviator Nation, Liquid Death, Magic Spoon, Blenders, Primal Kitchen, and many more. We believe in ownership, drive, and empathy and strongly uphold that every team member plays a vital role in shaping the future of intelligent commerce. Our culture thrives on collaboration, creativity, and genuine passion. We don’t just build great tech - we build lasting partnerships, a strong community, and a place where people love to work. The Team You’ll Join We're a tight-knit, driven team that’s obsessed with team work and excellence. In this role, you’ll be reporting to the CEO. If you thrive on curiosity, crave a challenge, and never stop learning, you’ll feel right at home here. Our flat structure means no red tape, just real impact. Everyone rolls up their sleeves and contributes directly to our mission. We reward initiative, celebrate high performance, and believe leadership is earned through action. Strong work ethic, smart prioritization, and clear communication are must-haves. Whether you're flying solo or teaming up across departments and with customers, you'll play a key role in moving us forward. The Problems You’ll Solve We’re looking for a passionate and hands-on Director, People Operations to help scale and elevate Rebuy’s People Ops functions. In this role, you’ll be at the center of the journey designing systems, processes and programs that enable connection, growth and high performance along with compliance and efficiency. You will balance big-picture strategy and execution along with delivering HR operations and support across the employee lifecycle and experience. As the strategic partner on the leadership team, you’ll advance our people initiatives, foster a positive and engaged employee experience, and champion continuous improvements that directly influence the success of our teams and the business overall. Employee Experience - Own the onboarding and offboarding experience for all Rebots. - Serve as a confidential point of contact for workplace concerns, ensuring timely and appropriate escalation. - Establish lightweight, scalable processes for performance reviews, engagement surveys, and feedback loops. People Leadership & Organizational Development - Build a best-in-class People Ops team that’s led with collaboration, mentorship and development to promote individual and team performance. - Conduct regular compensation and benefits benchmarking to support equitable and competitive total rewards practices. - Manage employee relations issues end-to-end, including coaching, documentation, and investigations. - Partner with IT, Finance, and Operations to align people processes and cross-functional initiatives with organizational goals. HR Operations, Compliance & Total Rewards - Develop, implement, and clearly communicate people policies that are compliant, equitable, and aligned with company values. - Optimize HR systems (HRIS, payroll, benefits) with an emphasis on automation, efficiency, and data accuracy. - Identify opportunities to streamline workflows and enhance employee and manager self-service capabilities. - Ensure compliance with all federal, state, and local laws. - Manage all compensation and benefits programs for both the US, Canada, and EMEA. - Conduct regular audits to ensure compliance with all labor laws. - Ensure accurate employee data in all systems, payroll coordination, benefits administration, and reporting Who You Are We’re stoked to meet you and get to learn more about you, your experience and your interest in joining our team. The Hard Skills: - Bachelor's degree in Human Resources or related field. - 10+ years of progressive People Ops / HR experience with strong hands-on execution across HR operations and ideally within a fast-growing tech startup. - Deep understanding of employment best practices, compliance frameworks, and labor standards, particularly within US and Canadian organizations. - Demonstrated ability to design and operationalize onboarding, offboarding, and performance systems. - Experience with various EORs and ability to handle all international hiring. - Confidence in managing HRIS (BambooHR, Pulley, Employee Navigator, Ashby) and people programs. - Proven ability to influence and collaborate with senior leadership to align people strategies with business goals and drive organizational transformation. - Proven experience designing and implementing smart, scalable organizational structures for hyper-growth startups, including establishing clear leveling frameworks and career progression policies. The Soft Skills: - Highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat. - High emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people and complex dynamics. - Collaborative decision-maker who actively elicits input, listens deeply, and fosters collective decision-making through strong facilitation. - Proven ability to balance long-term planning with hands-on execution. It’s a bonus if you’ve previously been a people leader for a fully remote organization! Who You’ll Meet With Now let’s get into who you’ll meet during our interview process! After you submit your application and it’s been reviewed by our team, we will reach out to you inviting you to meet with us. From there, you can expect an interview process similar to this: - Brief introduction call with Jack Chang, VP of Talent Acquisition to learn more about you, your experience, and role requirements. - Founder meeting! Brief introduction call with the CEO to discuss your overall experience. - Founder meeting! Brief introduction call with the COO to discuss your experience, approach to job leveling and career planning, and compliance & operational frameworks. - Brief introduction call with the CRO to discuss your experience, approach to company brand, and employee engagement. - Panel interview and presentation with leadership to discuss your ability to work cross functionally and meet the executive team. The Perks You’ll Enjoy Rebuy is a fully remote company across the U.S., Canada, and EMEA that aims to provide all of our team with the resources, support and flexibility they need to thrive in their roles. - Team: We’ve got the best, brightest, most brilliant team members who are excited to meet you! We also like to think we have a good sense of humor. - Remote Work: With a strong internet connection, you’re able to work from anywhere within the U.S. and Canada. - PTO: We offer a flexible vacation policy, generous holiday schedule, parental leave and sick policy. There’s other policies too like a birthday holiday! - Amazing Benefits: 100% free health, dental, and insurance for you and your family. Don’t worry, there’s even more! - Retirement Plans: For our U.S. employees we offer 401(k) retirement plans and for our Canadian employees we offer a TFSA and RRSP retirement plans. You’ll also enjoy a 3% contribution of your gross salary, no matter where you’re located! Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $125,000 - 170,000 USD annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter and hiring manager can share more about the specific salary range for the job location during the hiring process. Disclosures: Equal Opportunity Statement Rebuy, Inc. is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Rebuy, Inc. aims to make rebuyengine.com [Upgrade to PRO to see link] accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [Upgrade to PRO to see contact].