Product Operations Manager at Redcellpartners

About Us Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security. United by a shared sense of duty and deep belief in the power of innovation, Red Cell is developing powerful tools and solutions to address our Nation’s most pressing problems. About TARA Mind: TARA Mind is a Public Benefit Corporation focused on improving outcomes and reducing costs for individuals with treatment-resistant mental health conditions. We partner with self-insured employers to deliver evidence-based care through a curated network of providers specializing in advanced mental health therapies that can achieve rapid and substantial clinical relief. Our model integrates clinical rigor, data-driven diagnostics, and coordinated care to ensure patients receive the right treatment at the right time. By targeting high-cost, high-need populations, we help employers reduce avoidable healthcare utilization while improving patient outcomes. Backed by Red Cell Partners, TARA Mind is building the infrastructure for next-generation mental health care—combining technology, provider networks, and evidence-based protocols to scale access to treatments that work when traditional approaches have failed. The Role: TARA Mind is seeking a dynamic and highly organized Product Operations Manager to serve as the operational backbone of our company. This is a critical, multifaceted role for a natural problem-solver who thrives on bridging the gap between strategic vision and tactical execution. You will own the product roadmap, drive disciplined project management across key initiatives, and manage the core operational cadence that keeps our business running smoothly. In the absence of a dedicated Product Manager, this role will also step into select product management responsibilities, including backlog ownership, requirements definition, sprint planning support, QA/UAT coordination, and release management. The ideal candidate is an expert at creating order from complexity, holding teams accountable, and building scalable systems in a fast-paced, mission-driven startup environment. Key Responsibilities: Product Operations & Execution • Own and manage the product roadmap, backlog, feature intake and prioritization • Translate business needs into clear requirements, tickets, acceptance criteria, and sprint priorities • Partner with engineering and stakeholders to drive sprint planning, execution, and delivery tracking • Track product development status and communicate progress, risks, and priorities across teams Delivery, QA & Releases • Support end-to-end product delivery from requirements through release • Coordinate QA/UAT and ensure high-quality, on-time launches • Manage release processes, documentation, issue tracking, and post-launch performance tracking User Insights & Product Input • Gather and synthesize feedback from providers, patients, and internal teams • Synthesize insights into roadmap prioritization and feature development • Maintain a tight feedback loop between users and product Cross-Functional Project Management • Lead key initiatives (e.g., client implementations) from kickoff to execution • Drive cross-functional alignment across product, engineering, clinical, and sales • Manage workflows, unblock teams, and ensure accountability • Support coordination of customer implementation and RFP-related work across internal teams Business & Operational Support • Oversee core operational processes (financial tracking, invoicing, board prep) • Run team operating cadence (stand-ups, sprint reviews, planning) • Provide hands-on support in a fast-paced, early-stage environment Qualifications: • 3–5+ years in product ops, project management, or business operations (startup experience preferred) • Direct experience in health-tech and/or clinical operations • Strong experience with tools like JIRA, Asana, HubSpot, and BI platforms • Proven ability to translate business needs into product execution • Familiarity with financial operations in a venture-backed environment • Excellent communication and organizational skills; thrives cross-functionally • Builder mindset with a bias for action and process creation • Experience using AI tools to improve efficiency and workflows Compensation: Base salary of ​​$115,000-$145,000 plus bonus. This represents the typical salary range for this position based on experience, skills, and other factors. Our Red Cell Partners Benefits: For full-time roles • Career track opportunity with potential for rapid advancement with strong performance as the firm grows • 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family. • Paid maternity and paternity for 14 weeks at employees' normal pay. • Unlimited PTO, with management approval. • Opportunities for professional development and continued learning. • Optional 401K, FSA, and equity incentives available. • Mental health benefits are available through Tara Mind. • Cost effective GLP-1 solutions available through Crux. We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. Applicant Data Disclosure By submitting an application, you acknowledge that Red Cell Partners, LLC ("Red Cell") uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, "Hiring Platforms"). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes: • Managing and administering your application throughout the hiring process; • Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases; • Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories. Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. 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