Business Operations Associate at regalvoice

ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue.  Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves: - Partnered with enterprise brands like Google, AAA, Ro, Coursera - Raised $82M (top tier investors including Emergence & Homebrew) - Completed 250MM+ calls - Driven $7B revenue for customers - Scaled to $## ARR - Built amazing NYC (Midtown) in office culture As a Biz Ops Associate, you will take on cross-functional projects critical to Regal’s success, with an initial and primary focus on driving digital distribution and growth marketing strategies. This is a hands-on, high-velocity role designed for a generalist who thrives on testing, iterating, and scaling new initiatives. This role will start owning and optimizing our growth marketing engine, but is designed as a springboard into broader business operations. You’ll begin by driving performance across core marketing channels and building a scalable, data-driven growth machine. As you master the funnel and demonstrate impact, you’ll take on increasingly cross-functional initiatives, working with Regal executives, that meaningfully shape company strategy and execution. Above all, you are data‑driven: you hypothesize, tinker, iterate, and ruthlessly cut tactics that don’t perform. RESPONSIBILITIES: • Lead Special Projects: As you master the marketing funnel, you will spin up and lead other cross-functional initiatives that meaningfully impact the business. • Drive Growth Operations: Own and execute performance marketing channels (SEO, SEM, AEO, GEO) and manage paid ad spend budgets. • Manage Digital Presence: Own our social media presence and content calendar, ensuring alignment between brand messaging and growth goals. • Amplify Content & Events: Partner with the events team to transform webinars and field events into high-velocity growth engines through strategic distribution. • Data & Reporting: Create data-driven reports and dashboards for internal meetings and the executive team to track pipeline contribution and business objectives. • Execute Rapid Experiments: Run rapid-fire tests across paid social, display, and the website; hypothesize, launch, and optimize for key metrics like CAC and ROAS. • Move Fast: Speed is everything. We prioritize progress over perfection to find what works right now. • Measure and report on performance: track pipeline contribution, CPL, ROAS, and iterate based on what’s working (and what’s not). ABOUT YOU: • 1–3 years in a fast-paced, analytical role (consulting, banking, or growth at a high-growth SaaS company). • Generalist Mindset: You are a quick learner who enjoys wearing many hats and navigating ambiguous, fast-paced environments. • Growth Hacking DNA: You are obsessed with testing new tools, AI-powered creative, and underpriced media channels. • Data-Driven: You are highly quantitative and comfortable navigating complex data to inform your decisions. • Entrepreneurial Spirit: You want to be a founder one day and are self-motivated to work independently on tight timelines. • Detail-Oriented: You are organized and capable of managing multiple projects and changing priorities simultaneously. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you!