Intern Product Operations – France (SaaS, Greentech) (m/f/d) at Reonic

Are you eager to gain hands-on experience in a fast-growing renewable energy startup? Do you thrive in dynamic environments where you can drive impact and implement innovative solutions? If you’re passionate about sales, technology, and sustainability, this internship is for you!   Please note that for this role, C2 French proficiency is required. This is a full-time, on-site position based in Berlin. What You’ll Do - Translate customer feedback into actionable product insights and help shape new features. - Collaborate with the Co-Founders and Head of Account Management on ad hoc initiatives (e.g. trade shows, internal product testing, competitor benchmarking). - Assist with drafting product specifications and feature requests based on real customer use cases. - Set up and configure customer accounts tailored to their business needs. - Be the go-to technical contact for UK customers via support chat, WhatsApp, or email. - Join customer calls alongside Account Managers to provide product expertise and ensure smooth onboarding. - Provide administrative support, maintaining customer records and tracking key engagement metrics. What Makes You a Great Fit - Currently in the final year of a top engineering or business school, or taking a gap year from one. - Structured, proactive, and eager to learn in a fast-paced environment. - Strong interest in customer success, sales, and customer engagement. - Ideally start in June. - Available for at least 5 month internship in our Berlin office. - Bonus: Previous experience in SaaS, startups, or customer-facing roles. Why Join Us? - Be part of a fast-growing VC-backed startup with a mission-driven approach. - Gain hands-on experience in different areas of sales. - Freedom to experiment and bring your ideas to life in a small, creative team. - Real ownership and responsibility from day one. - Perks like gym membership, coffee and drinks, team events, MacBook and more. - Make a tangible impact in the renewable energy sector. - A vibrant, collaborative office culture where great ideas happen face-to-face — we're a full in-person team (5 days/week) in a beautiful Berlin office near Hackescher Markt.   Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back—we value talent and passion above all.   About Reonic At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top-tier investors and trusted by 1,600+ business customers, we’re growing fast—and we need creative minds to help drive impact.