Loading...
Entry LevelFull-time
Salary Range
$25,500 - $34,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
To help continue our rapid growth and solve our clients’ toughest problems, we need a Technical Support Specialist in Dallas, TX to join the team.
If you love to solve problems and add value, please consider what your typical days might look like…
• You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them.
• You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue.
• You will prepare desktops, laptops and miscellaneous hardware for customers.
• You will keep customer documentation up-to-date and accurate.
• You will deliver assigned operational and project commitments to customers, utilizing the entire customer team as necessary and as agreed with the Customer Team Lead.
• You will perform customer maintenance activities on behalf of the customer team.
• You will monitor the customer team’s assigned alerts in conjunction with the live helpdesk and respond appropriately.
• You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients.
• You will demonstrate the ability to organize, prioritize, plan and deliver your work and commitments in a timely manner.
Free to sign up. Takes 30 seconds.
About Resultant
Resultant is a technology consulting firm specializing in digital transformation and IT solutions, operating at the intersection of business strategy and cutting-edge technology. Headquartered in the United States, the company has established itself as a trusted partner for organizations seeking to leverage technology to achieve tangible business outcomes. With a focus on innovation and practical application, Resultant helps clients navigate complex technological landscapes to drive efficiency, scalability, and competitive advantage. The firm offers a comprehensive suite of services, including custom software development, cloud computing solutions, cybersecurity, and process automation. Key features of their approach include a client-centric methodology, deep industry expertise, and a commitment to delivering measurable results. Resultant primarily serves mid-to-large enterprises across various sectors, such as healthcare, finance, and manufacturing, tailoring solutions to address specific operational challenges and strategic goals. Their team of seasoned professionals combines technical proficiency with business acumen to ensure solutions align with client objectives. Notable for its client success stories and industry recognition, Resultant has positioned itself as a leader in the IT consulting space. The company’s unique value proposition lies in its ability to bridge the gap between technology and business value, providing pragmatic solutions that deliver long-term impact. By fostering collaborative partnerships and maintaining a forward-thinking mindset, Resultant continues to empower organizations to thrive in an increasingly digital world.
