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ManagerFull-time
Salary Range
$127,296 - $172,224 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Risk & Controls Program Manager to join Riot Games. This role involves creating and leading Player Support’s Risk & Controls program from the ground up, focusing on identifying risks, building controls, and establishing governance frameworks.
Key Responsibilities
- →Program setup & CSA ownership: Stand up the Player Support Risk & Controls program and lead a Controls Self-Assessment (CSA) to define scope, methodology, and operating cadence in partnership with Player Support leadership.
- →Current-state assessment: Lead a comprehensive audit to identify existing business and operational risks, current controls, and named control owners across Player Support.
- →Risk categorization & prioritization: Evaluate and classify risks through the CSA based on severity, impact, and likelihood to determine where internal controls are required.
- →Gap identification & roadmap: Use CSA findings to identify priority gaps in controls and ownership, and build a clear roadmap to address them.
- →Control design & enablement: Partner with Product Tech, IT and Operations to define and enable controls such as enhanced QA monitoring, critical error tracking, improved control reporting, strengthened access management, and expanded tooling logging.
- →Governance & compliance alignment: Establish a sustainable governance framework and align the program with Riot’s broader risk and controls strategy in partnership with Compliance.
- →Program kickoff & run mode: Transition the Risk & Controls program into run mode by activating initial controls, assigning owners, and standing up governance and reporting to track early impact.
Requirements
- ✓Bachelor’s degree or equivalent professional experience.
- ✓Proven experience standing up or leading programs in risk, controls, compliance, or complex operations.
- ✓Strong track record of conducting assessments, synthesizing ambiguous inputs, and turning them into clear priorities and roadmaps.
- ✓Comfortable operating with senior leaders and facilitating decisions on risk, tradeoffs, and sequencing.
- ✓Experience working cross-functionally with Tech, Compliance, and vendor partners.
- ✓Familiarity with support tooling, access management, logging, or audit processes.
- ✓Bias for action, strong judgment, and a player-first mindset.
Free to sign up. Takes 30 seconds.
