Sr. Technical Program Manager, Release Process at Rivianvw.tech

ABOUT US Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive’s next chapter. From operating systems to zonal controllers to cloud and connectivity solutions, we’re addressing the challenges of electric vehicles through technology that will set the standards for software-defined vehicles around the world. The road to the future is uncharted. By combining our expertise across connectivity, AI, security and more, we’ll map a new way forward. Working together, we’ll create a future that’s more connected, more intelligent, more sustainable for everyone. ROLE SUMMARY As a Technical Program Manager on the Software Release Management team, your primary goal is to ensure consistently high-quality software releases across multiple vehicle programs. This individual will achieve this by architecting and optimizing intelligent automation tools to support Rivian and Volkswagen Group Technologies' software feedback and release process. They will design technical infrastructure that manages diverse streams of data - - including technical bugs, field reports, and customer feedback - to support monthly over-the-air (OTAi) updates. The ideal candidate is passionate about streamlining complex engineering projects in JIRA and leveraging AI-integrated tools and infrastructure to build better tools and create scalable workflows that allow our engineering teams to resolve issues and execute flawless releases at scale. RESPONSIBILITIES - JIRA: Serve as a Subject Matter Expert for Jira by designing, implementing, and maintaining complex workflows, custom schemes, automation rules, and integrations to manage and improve data stream intake and release processes. - Build and maintain AI-Driven Infrastructure and tooling that collect and consolidate feedback from diverse sources (Beta testers, Field Operations, Service, and internal Quality teams). - Technical Strategy: Lead technical tooling strategy for the software release pipeline to reduce the manual review process and automate the ‘first pass’ of bug categorization and priority assessment - Implement robust categorization and linking of feedback and release tasks through agentic AI triaging workflows, root cause analysis, integrations, and tagging to ensure all issues receive scalable engineering review. - Continuously audit the end-to-end software release pipeline, including all testing milestones, to identify process gaps and bottlenecks, and implement systemic improvements to enhance the overall readiness framework. - Build and maintain dashboards using Jira data that provide real-time visibility into feedback funnels and process status for all stakeholders. - Work with interdisciplinary teams to analyze inefficient processes and identify opportunities for improvement through root cause analysis and tooling infrastructure. - Configure integrations (e.g., Slack bots) to provide timeline alerts to stakeholders regarding high-priority blockers or stalled tickets. QUALIFICATIONS Minimum Qualifications: - Expert with Jira SQL for complex querying, automations, workflows, and dashboard creation. - Strong foundational knowledge of modern AI paradigms and applied AI concepts - Experience with data-visualization tools - Knowledgeable of software version control and build infrastructure - Proven experience creating Jira Automation rules to replace manual tasks. - Solid understanding of the software release product development process and the entire Software Development Lifecycle (SDLC). - A strong desire to learn and a "hungry" attitude, with an eagerness to take on increasing responsibility. - High level of patience and meticulous attention to detail, with the ability to execute tasks in a structured and methodical way. - Excellent communication, organizational, and collaboration skills with a high attention to detail and an analytical mindset. - Familiarity with query programming languages and experience with JQL and Automation for Jira. - Experience with Jama, Confluence, and/or Smartsheet is a plus. - Automotive experience is an asset. TOTAL REWARDS Total compensation packages for full-time positions include base salary, eligibility for an annual performance bonus, and eligibility for equity. In addition, our benefits package has been designed to support the health and wellness of our employees. Benefit offerings include Flex Time Off, retirement savings plans as well as medical, vision and dental coverage. For more information on RV Tech’s comprehensive benefits package for full-time employees, check out our Global Benefits Site [Upgrade to PRO to see link] External candidates can apply for this role through the RV Tech Careers site ([Upgrade to PRO to see link] If you are a current employee, please apply through our internal job board [Upgrade to PRO to see link] EQUAL OPPORTUNITY Rivian and Volkswagen Group Technologies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. We are also committed to ensuring compliance with all applicable fair employment practice laws regarding citizenship and immigration status. Rivian and Volkswagen Group Technologies is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [Upgrade to PRO to see contact]. CANDIDATE DATA PRIVACY Rivian and Volkswagen Group Technologies” may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian and Volkswagen Group Technologies may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) record keeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian and Volkswagen Group Technologies may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian and Volkswagen Group Technologies affiliates; and (iii) Rivian and Volkswagen Group Technologies’ service providers, including providers of background checks, staffing services, and cloud services. Rivian and Volkswagen Group Technologies may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. If you provide a mobile telephone number as part of your application or during the recruitment process, Rivian and Volkswagen Group Technologies may use that number to contact you via SMS text message for recruitment-related purposes, including scheduling, logistics, and status updates. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. Consent to receive SMS messages is not a condition of applying for or being considered for employment. Please see our Candidate Data Privacy Notice (English) [Upgrade to PRO to see link] and Candidate Data Privacy Notice (Serbian) [Upgrade to PRO to see link] for more information. -- Please note this job posting represents an open, active vacancy. Additionally, we are not currently accepting applications from third party application services.