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Mid LevelFull-time
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
Maintain post-sale contact with customers in order to facilitate a positive and productive long-term relationship. Serve as the primary contact for the assigned customers. Enhance the company's position and reputation by properly servicing and corresponding with all assigned accounts in a dependable and timely manner. Engage in up-sell opportunities on current and future customer projects. Identify and sell RR Donnelley capability to existing accounts to expand service offerings. Manage customer inquiries regarding customer orders in process and future orders pending. Provide tactical support to sales and management, providing information regarding customer issues, needs and opportunities. Prepare RFPs and RFQs and put together sales collateral to use to secure new business and up-sell existing accounts. Enhance customer relationship by working closely with customer on the development of targeted solutions and new business opportunities.
 
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About RRDonnelley
RRDonnelley is a global leader in the print and digital media solutions industry, providing comprehensive services that bridge the gap between traditional and modern communication methods. With a heritage rooted in the printing industry, the company has evolved to offer innovative solutions that support businesses across various sectors, including publishing, marketing, and direct mail. Founded through the merger of two prominent printing companies, RRDonnelley has established itself as a trusted partner for organizations seeking reliable and scalable media solutions, leveraging decades of expertise to adapt to the changing landscape of media consumption. The company offers a wide range of products and services, including high-quality print production, digital marketing solutions, and integrated media services designed to enhance customer engagement. Key features of their offerings include advanced print technology, personalized direct mail campaigns, and data-driven analytics to optimize marketing efforts. RRDonnelley caters to a diverse clientele, from large enterprises to small businesses, helping them create impactful campaigns that resonate with their target audiences. Their solutions are particularly valued by organizations that require seamless integration between physical and digital media channels. Notable achievements include RRDonnelley’s consistent innovation in sustainable printing practices and its ability to scale solutions for global clients. The company holds a strong market position as a result of its robust infrastructure, customer-centric approach, and commitment to technological advancement. By combining traditional print expertise with cutting-edge digital capabilities, RRDonnelley delivers a unique value proposition that empowers businesses to achieve their communication goals efficiently and effectively.
