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Mid LevelFull-timeGit
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
This Account Manager I position is a pivotal part of our digital campaign success. This role will support our team by providing coordination, logistical and admin support for our campaigns to maximize value and results for our client’s campaigns and growth for our company. Through strategic execution and project management, the Account Manager will ensure continuous campaign coordination support for campaigns to deliver as expected, from launch to landing.
Key Duties & Responsibilities:
• Responsible for the account management activities during and after the sale to enable the Sales representatives to focus on selling activities.
• Respond to customer requests and inquiries regarding current and future work. 
• Resolve issues that may arise during the production of customer products.
• Analyze reports and data to identify revenue and cost containment opportunities.
• Consult with customers to understand business issues and goals, and works with the customer to develop improved solutions to business needs.
• Maintain up-to-date knowledge of industry trends, new products, specifications, competitor strengths, and weaknesses, and communicates new information to Sales Representatives.
• Responsible for collecting, reconciling and submitting client-provided campaign assets.
• Owns report creation across products and campaigns.
• Sets up dashboards for assigned accounts/campaigns.
• Assists with gathering final campaign insights and measurement results.
• Participates in account strategy and campaign-related brainstorming sessions and research projects.
• Responsible for assigned-accounts’ IO creation and approvals.
• Creative oversight.
• May be involved in specific customer projects as assigned by sales management.
• Performs other related duties and participates in special projects as assigned.
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About RRDonnelley
RRDonnelley is a global leader in the print and digital media solutions industry, providing comprehensive services that bridge the gap between traditional and modern communication methods. With a heritage rooted in the printing industry, the company has evolved to offer innovative solutions that support businesses across various sectors, including publishing, marketing, and direct mail. Founded through the merger of two prominent printing companies, RRDonnelley has established itself as a trusted partner for organizations seeking reliable and scalable media solutions, leveraging decades of expertise to adapt to the changing landscape of media consumption. The company offers a wide range of products and services, including high-quality print production, digital marketing solutions, and integrated media services designed to enhance customer engagement. Key features of their offerings include advanced print technology, personalized direct mail campaigns, and data-driven analytics to optimize marketing efforts. RRDonnelley caters to a diverse clientele, from large enterprises to small businesses, helping them create impactful campaigns that resonate with their target audiences. Their solutions are particularly valued by organizations that require seamless integration between physical and digital media channels. Notable achievements include RRDonnelley’s consistent innovation in sustainable printing practices and its ability to scale solutions for global clients. The company holds a strong market position as a result of its robust infrastructure, customer-centric approach, and commitment to technological advancement. By combining traditional print expertise with cutting-edge digital capabilities, RRDonnelley delivers a unique value proposition that empowers businesses to achieve their communication goals efficiently and effectively.
