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Lead Project Manager/Supervisor - Financial Firm (Hybrid) at RRDonnelley
RRDonnelleyColumbus, OH, us·2d ago
SeniorFull-time
Salary Range
$93,925 - $127,075 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Lead Creative Project Manager to join our team in Columbus, OH. This role will support a graphic design team creating presentations for our banking client, overseeing project execution and managing client relationships.
Key Responsibilities
- →Serve as the supervisor and lead point-of-contact for the client and internal project management staff
- →Train and mentor project managers, creative staff, and new employees
- →Complete performance reviews for the team
- →Maintain knowledge of and adherence to facility procedures
- →Plan, coordinate, and direct creative teams to ensure project plans are executed accurately
- →Establish and promote excellent customer service through effective communications
- →Enter and track data-related work components in project tracking systems
- →Lead client meetings, production, and project management status calls
- →Maintain contact with clients and print production to set project milestones
- →Provide proactive updates to clients and stakeholders
- →Track and report on quality metrics and global SLAs
- →Proactively manage client expectations and address issues
Requirements
- ✓Expert understanding of Creative Services
- ✓Experience managing creative projects and teams
- ✓Strong communication and client relationship skills
- ✓Ability to coordinate projects across onsite and offshore teams
- ✓Experience with project tracking systems
- ✓Understanding of SLAs and KPI metrics
- ✓Ability to mentor and train team members
- ✓Strong organizational and time management skills
- ✓Experience working in a hybrid work environment
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