Solutions Engineer at Scale%20army%20careers

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.   Our client is a high-growth AI SaaS platform built for marketers and operations teams. Their core product is a Marketing Mix Modeling (MMM) solution that helps growth teams measure the true impact of advertising channels, optimize budget allocation, and make faster, data-driven decisions. The platform supports media mix modeling, performance tracking, spend optimization, and omnichannel retail measurement to give brands a clear understanding of marketing performance and growth opportunities. LOCATION Fully Remote | 9 AM - 5 PM EST ROLE OVERVIEW The Solutions Engineer will own the full client technical relationship from onboarding through long-term success. This role will focus on client onboarding, data integrations, MMM model setup, forecasting support, technical scoping, and ongoing client partnership across mid-market and enterprise accounts. The ideal candidate is highly analytical, proactive, technically strong, and comfortable operating cross-functionally between clients, sales, and engineering teams. This is not a support-only role — the Solutions Engineer will play a critical role in driving successful implementations, maintaining data quality, and ensuring clients receive ongoing value from the platform. KEY RESPONSIBILITIES CLIENT RELATIONSHIP & ONBOARDING - Own the full client technical relationship, including onboarding, integrations, MMM setup, forecasting model configuration, and ongoing support. - Lead onboarding scoping by mapping client marketing channels, revenue sources, and data ecosystems. - Assess incoming data quality, identify gaps early, and work with clients to resolve issues before downstream impact. - Own the client data pipeline from ingestion through modeling outputs and proactively identify and resolve issues. DATA INTEGRATION & TECHNICAL OWNERSHIP - Manage technical implementation and integration processes across client systems and marketing platforms. - Ensure client data meets platform standards and modeling requirements. - Monitor data flow accuracy, consistency, and overall system reliability. - Partner with internal engineering teams to troubleshoot technical challenges and improve workflows. SALES & CROSS-FUNCTIONAL SUPPORT - Support the sales process through technical discovery conversations and integration scoping. - Partner with the sales team to demonstrate product value and technical capabilities to prospective clients. - Collaborate cross-functionally with engineering, product, and client teams to support successful implementations and ongoing account success. - Help bridge technical and business conversations to ensure alignment across stakeholders. QUALIFICATIONS EXPERIENCE - 5–8 years of experience in Solutions Engineering, Technical Account Management, Sales Engineering, Implementation, or similar client-facing technical roles. - Experience working with SaaS platforms, data integrations, or analytics-focused products. - Experience supporting enterprise or mid-market client implementations. - Exposure to marketing analytics, marketing technology, or media measurement platforms is strongly preferred. SKILLS - Strong understanding of data flows, integrations, APIs, and technical onboarding processes. - Ability to assess data quality and troubleshoot technical implementation issues. - Strong communication skills with the ability to work directly with technical and non-technical stakeholders. - Highly organized with strong project management and client coordination abilities. - Comfortable owning multiple client relationships and priorities simultaneously. - Strong problem-solving mindset with a proactive, solutions-oriented approach. - Ability to operate independently in a fast-paced, high-growth environment. OPPORTUNITY This is an exciting opportunity to join a fast-growing AI SaaS company at the intersection of marketing analytics, data infrastructure, and AI-powered decision-making. The Solutions Engineer will play a highly visible role across client success, onboarding, technical implementation, and long-term platform adoption. For someone who enjoys owning client relationships, solving complex technical problems, and helping companies make smarter marketing decisions through data, this role offers strong ownership, cross-functional exposure, and long-term growth potential. APPLICATION PROCESS: TO BE CONSIDERED FOR THIS ROLE THESE STEPS NEED TO BE FOLLOWED: - Fill in the application form - Record a video showcasing your skill sets