TECHNICIEN IT SUPPORT DE PROXIMITE (F/H) - Rennes (35) at Scalian

Scalian

Rennes, Bretagne, fr·6d ago

Mid LevelFull-time

Salary Range

$30,600 - $41,400 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

The IT System Information (DSI) department of Scalian is responsible for designing and deploying digital uses for all employees in France and internationally (USA, Canada, Germany, Spain...), acting as a performance lever for the company. In a growth context, the DSI is opening a position for an On-site Support Technician (F/M) on its Rennes site (home site), as well as in Nantes.

Key Responsibilities

→Manage client relationships with directors and users
→Provide on-site support
→Handle calls and Easyvista tickets for site users and remote sites without on-site support (N1)
→Manage the fleet and track patch deployments
→Manage user accounts and permissions
→Hardware and software installation according to group standards
→Update the documentation repository
→Track purchases and stock of equipment
→Support business units in the deployment of project machines
→Conduct patch campaigns for your systems
→Maintain documentation repositories and inventories for the region
→Apply security rules and group standards as the local IT security officer
→Participate in group IT projects (implementation of encryption tools, Office 365, ISO27001, Cloud Migration)

Requirements

✓Minimum 2 years of experience
✓Experience with Easyvista ticketing system
✓Knowledge of Office 365 and encryption tools
✓Understanding of ISO27001 standards
✓Familiarity with cloud migration processes
✓Ability to manage user accounts and permissions
✓Strong organizational and communication skills
✓Ability to work in a team and collaborate with various departments
✓Willingness to comply with national security requirements, including security investigations