TECHNICIEN IT SUPPORT DE PROXIMITE (F/H) - Toulouse (31) at Scalian

About the Role

The IT System Information (DSI) department of Scalian is responsible for designing and deploying digital uses for all employees in France and internationally (USA, Canada, Germany, Spain, etc.), acting as a performance lever for the company. In a growth context, the DSI is opening a position for an On-site Support Technician (F/M) at its Toulouse site.

Key Responsibilities

• →Manage client relationships with directors and users
• →Provide on-site support
• →Handle calls and Easyvista tickets for site and remote users without on-site support (N1)
• →Manage the IT park and track patch deployments
• →Manage user accounts and permissions
• →Install hardware and software according to group standards
• →Update the documentation repository
• →Track purchases and stock of equipment
• →Support business units in deploying project machines
• →Conduct patch campaigns for systems in your scope
• →Maintain documentation repositories and inventories for the region
• →Apply security rules and group standards as the local IT security officer
• →Participate in group IT projects (implementation of encryption tools, Office 365, ISO27001, Cloud Migration, TOIP deployment)