Senior IT Support Specialist/Vecākais/-ā IT atbalsta speciālists/-e | SEB, Riga at seb

At SEB bank we play an important role in which businesses thrive in the Baltic countries and the sustainable actions they take. We work together with more than 1.5 million private customers in Estonia, Latvia and Lithuania to provide for their financial needs. Our goal is to support people, local businesses, and society in the pursuit of a better future. Today and for generations to come. Do you want to create a positive impact where it matters most? Welcome to SEB bank.   Are you passionate about technology and helping people work smarter? Become part of our Collaboration Services team, a key player in supporting modern workplace solutions across the Baltics. You can find here our job advertisement in Latvian here/Ar sludinājumu latviešu valodā var iepazīties šeit: Vecākais IT atbalsta speciālists/ -e | SEB, Rīga As a Senior IT Support Specialist, you will: • Provide advanced technical support to SEB employees across hardware, software, and collaboration tools • Handle installations, moves, adds, and changes (IMAC) for workplaces and devices • Troubleshoot and resolve issues with computers, peripherals and meeting room equipment • Manage configuration changes, warranty repairs, and maintenance for IT hardware and software • Support Microsoft 365 services and assist users with daily operational questions • Coordinate logistics for IT equipment, including packaging, transport, and utilization To thrive in this role, we believe you have: • Solid experience in IT support, including hardware, software, and workplace technologies • Good knowledge of Microsoft 365 services (Teams, SharePoint, OneDrive, Outlook) • Hands-on experience with installation, configuration, and troubleshooting of computers, peripherals, and network equipment • Strong problem-solving skills and ability to work independently as well as in a team • Excellent communication skills and a customer-oriented mindset • Ability to manage multiple tasks, prioritize effectively, and follow established procedures • Good Latvian and English language skills to confidently guide our colleagues across Baltic through technical steps What we offer? • A caring, supportive and respectful culture • Extensive training and learning opportunities • Attractive compensation and access to SEB staff banking with exclusive benefits • Possibilities to reskill by shifting areas/departments and location • Numerous opportunities to move internally - horizontally and vertically Do you want to be a part of SEB?  Welcome to join our inspiring culture and dedicated team distributed across the Baltic states and beyond.   We are looking forward to your application by February 13, 2026.   Learn more about working at SEB [Upgrade to PRO to see link]   It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.    *Candidate must meet the requirements of Article 34.5 of the Credit Institutions Law **AS "SEB banka” (Reg. No. 40003151743)