Associate Creative Director – Core Brand at ServiceNow

The ServiceNow Brand & Strategy team is a passionate team of creative thinkers responsible for shaping the future of the ServiceNow brand. We are looking for an Associate Creative Director to contribute to the vision for the ServiceNow brand and drive design excellence across the organization—across every channel and touchpoint, internal and external. This role is responsible for executing and evolving the ServiceNow brand identity, contributing to a design-led vision across ServiceNow’s brand ecosystem globally. The ideal candidate has a passion for craft and a talent for creative development with meticulous attention to execution. The Associate Creative Director will elevate design quality, contribute to an inclusive design culture, and partner seamlessly across the ServiceNow organization. An ideal candidate is curious about technology, can build and maintain strong cross-functional relationships, and bring both strategic thinking and hands-on craft to their work. They have experience leading projects with internal teams, freelancers, and external agencies—and they thrive in ambiguity, adopt new processes readily, and embrace change. An ideal candidate will have a strong background in design systems and a proven track record of contributing to integrated brand efforts. They are comfortable working hands-on with creative tools and thrive at taking projects from initial briefing through to final delivery. Responsibilities • Contribute to the global brand identity for ServiceNow products and services, ensuring quality, consistency, and scalability across all touchpoints • Deliver original, breakthrough brand systems and design solutions that serve a global audience • Support and strengthen brand design culture through enabling world-class design • Apply rigorous ways of working to improve performance, quality, and integrated approaches to execution • Collaborate with Marketing, Product, and Business partners to contribute to holistic brand systems • Work closely with the Brand Design Director and Executive Creative Director, and cross-functional partners to ensure design work is aligned and impactful