Sales Director - Enterprise and Spanish Speaking Countries NOLA at ServiceNow

This is a frontline Sales Director role responsible for building and leading a high-performance team of Account Executives across Mexico, Colombia, and Central America. The role owns both new logo acquisition and expansion across enterprise and mid-market accounts, partnering directly with the President & GM NOLA and the broader LATAM leadership team. Target accounts span manufacturing, financial services, telecommunications and retail across the region. You will operate in a hybrid motion — direct enterprise hunting plus partner-assisted mid-market — and are expected to bring AI-first commercial narratives to every executive engagement.   What You Get to Do in This Role Team Leadership & Talent Development • Build, recruit, and retain a team of Account Executives capable of operating at enterprise level across a multi-country territory. • Coach and develop AEs through deal reviews, pipeline inspection, and structured performance conversations — elevating both execution and commercial acumen. • Set clear territory assignments, quota structures, and performance expectations. Communicate standards and hold the team accountable with consistency.  Revenue Ownership & Growth Execution • Own and deliver the annual sales target across new logo acquisition and existing account expansion within Mexico, Colombia, and Central America. • Drive new logo pipeline with discipline — identify, qualify, and close net-new enterprise and mid-market accounts with urgency and commercial rigor. • Lead territory and account planning in partnership with Sales Operations — covering competitive landscape, whitespace analysis, and GTM prioritization by vertical. • Personally engage in strategic, high-value deals as executive sponsor — building C-suite relationships and accelerating opportunity velocity.  AI-First Commercial Execution • Champion ServiceNow's AI platform narrative across your territory. Enable your team to articulate the AI-native vision with credibility at the executive level. • Integrate AI-powered selling tools, insights, and decision-making into your team's daily motion — not as an afterthought, but as a core operating standard. • Position ServiceNow as the unified AI + Workflow + Data + Security platform across the NOLA market.  Cross-Functional Partnership • Partner tightly with Solution Consulting, Professional Services, Marketing, and the Partner ecosystem to build qualified pipeline and deliver customer outcomes. • Build working relationships with regional GSIs and strategic partners — enabling a channel-assisted motion in markets where direct coverage is not yet deep. • Align with the NOLA President and LATAM GM on regional priorities, forecast accuracy, and executive engagement strategy.  Forecasting & Pipeline Governance • Maintain accurate, real-time forecast visibility in CRM (SmartRecruiters + Salesforce CRM). Weekly pipeline inspection is a non-negotiable operating rhythm. • Report quarterly and annual forecast to leadership with precision — no surprises, no sandbagging. • Identify and escalate risks early. Drive deal inspection discipline across your team.