Senior Manager, Systems Engineering - Vulnerability at ServiceNow

ServiceNow

San Diego, California, us·9h ago

Mid LevelFull-timeReactAWSGCPAzureAIDevOps

Salary Range

$102,000 - $138,000 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are seeking a Senior Manager of Systems Engineering – Vulnerability Management to lead a team of infrastructure engineers at ServiceNow. This role is responsible for ensuring compliance and reducing risk across the organization's Commercial and Regulated Markets environments.

Key Responsibilities

→Lead, coach, and grow a team of highly effective engineers, fostering a culture of continuous learning and high performance.
→Own the end-to-end vulnerability lifecycle, ensuring the organization meets strict remediation SLAs and prioritizes risks based on actual business impact.
→Oversee the resolution of vulnerabilities across hybrid-cloud environments (AWS/Azure/GCP) and traditional on-premise infrastructure.
→Partner with DevOps and Engineering teams to integrate security earlier in the SDLC, ensuring vulnerabilities are identified and remediated during the design and build phases.
→Identify opportunities to leverage AI and automation to streamline scanning, reporting, and triage.
→Identify and execute systems and process optimization opportunities that improve reliability, performance at scale, and operational efficiency.
→Act as a liaison between Security, Engineering, and Business leaders, translating technical debt into business risk to drive executive buy-in for remediation priorities.
→Own early intervention, triage, and escalation response to ensure targets are met, driving cross-functional resolution with urgency and transparency.

Requirements

✓Ability to pass ServiceNow’s USFedPASS background screening, which includes a credit check, criminal/misdemeanor check, and drug test.
✓U.S. citizenship, naturalized citizenship, or permanent resident holding a valid green card.
✓Strong technical leadership and people management skills.
✓Experience with hybrid-cloud environments (AWS/Azure/GCP) and traditional on-premise infrastructure.
✓Knowledge of DevOps and SDLC integration.
✓Experience with automation and AI integration.
✓Ability to drive a transition from reactive operations to proactive, engineering-first practices.
✓Strong cross-functional collaboration skills.