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Senior Staff Outbound Product Manager - Enterprise Search Integrations at ServiceNow
ServiceNowMountain View , California , us·14h ago
Mid LevelFull-timeAI
Salary Range
$110,500 - $149,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Product Manager to join our team at Moveworks, a company building the most advanced enterprise AI platform in the world. This role focuses on the market success of our content integrations portfolio.
Key Responsibilities
- →Develop deep customer and market understanding: segment needs, competitive landscape, and the real-world constraints of deploying integrations in large enterprises.
- →Help with defining and testing “GA readiness” for integrations: packaging, documentation, deployment guides, support escalation paths, and operational playbooks.
- →Lead adoption efforts for new connectors and major integration capabilities, including announcements, release notes, demo assets, and internal enablement.
- →Lead early access programs to gather feedback and validate new product capabilities.
- →Serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and leadership teams.
- →Enable Sales/SE/CS/Support with talk tracks, discovery questions, ROI narratives, competitive objections, implementation checklists, and troubleshooting guides.
- →Define and drive adoption and success metrics for integrations.
- →Bring field insights into product planning: translate voice-of-customer and deployment learnings into prioritized requirements and crisp acceptance criteria for inbound PMs.
- →Manage community engagement and create content that drives interest and success.
Requirements
- ✓Experience in Product Management, particularly with enterprise search and AI platforms.
- ✓Strong understanding of LLMs, agentic reasoning, and natural conversation technologies.
- ✓Knowledge of connectors, CRM systems, security, governance, and change management.
- ✓Ability to develop deep customer and market understanding and serve as a primary advocate for the Voice of the Customer.
