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SeniorFull-timeCI/CDGitGo
Salary Range
$45,084 - $60,996 /year
This salary is estimated based on similar roles. The actual salary may vary.
SGS is accelerating the digital transformation of its core operational platforms.
We are hiring a Microsoft Dynamics 365 Technical Lead to take ownership of technical delivery and solution architecture across Dynamics 365 Customer Engagement (CE), with a strong focus on Customer Service, Field Service and the Power Platform.
This role is hands-on and delivery-oriented, combining deep technical leadership with accountability for quality, scalability and production readiness in enterprise environments.
Key responsibilities
• Lead the technical design and implementation of Dynamics 365 CE solutions (Customer Service / Field Service).
• Working with the Solution Architect, act as technical authority during delivery, owning architecture decisions and best practices.
• Design and govern Dataverse data models, security roles, integrations and performance considerations.
• Guide and review the work of developers and technical consultants (design reviews, code reviews, solution reviews).
• Define and enforce ALM and DevOps practices (Git, CI/CD pipelines, environment strategy, release governance).
• Design and deliver Power Platform solutions (Power Apps and Power Automate) aligned with enterprise standards.
• Support go-live readiness, hypercare and production stability, including troubleshooting and root-cause analysis.
• Collaborate with business stakeholders, product owners, vendors and internal IT teams on estimates, PoCs and solution assessments.
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About SGS
SGS is a leading multinational company specializing in inspection, verification, testing, and certification services. Operating in the quality, safety, social, and environmental fields, SGS provides independent assessments to help businesses and governments meet regulatory requirements and market expectations. Founded in 1878 in Switzerland, the company has grown into a global network with a presence in nearly every country, serving as a trusted partner for supply chain integrity and product compliance. Its long history reflects a commitment to rigorous standards and operational excellence in a diverse range of industries, from agriculture to manufacturing and energy. SGS offers a comprehensive suite of services, including product testing, supplier quality control, auditing, and certification against international standards such as ISO and IFS. Key features of their offerings include cutting-edge laboratory testing, on-site inspections, and customized solutions tailored to specific industry needs. The company primarily targets manufacturers, retailers, and regulatory bodies that require assurance of product safety, quality, and sustainability. By leveraging advanced technology and expert personnel, SGS helps clients navigate complex global trade requirements and build consumer trust. A notable achievement for SGS is its recognition as the world’s leading inspection, verification, testing, and certification company, with a presence in over 2,500 locations worldwide. Its unique value proposition lies in its independence, impartiality, and ability to provide objective data-driven insights. SGS’s extensive expertise and global reach enable it to address the most challenging compliance and quality issues, making it an indispensable partner for businesses striving to maintain high standards in an increasingly regulated marketplace.
