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LeadFull-timeAPIAIAgile
Salary Range
$100,000 - $150,000 /year
About the Role
We are looking for a Technical Curriculum Developer to join the Hivemind Customer Engagement team. This role transforms complex AI and autonomy concepts into clear, accessible content for customers and internal users, sitting at the intersection of engineering, product, and training to support software releases with world-class documentation and learning materials.
Key Responsibilities
- →Develop and maintain customer-facing training documentation for Hivemind software releases, APIs, autonomy workflows, and mission configurations
- →Design and deliver training materials such as e-learning modules, video tutorials, reference guides, and release briefings
- →Collaborate with Product, Engineering, and Customer Success to translate complex autonomy features into clear and actionable learning content
- →Build scalable enablement programs for customers and Shield AI employees
- →Establish and maintain documentation standards, templates, and content libraries across the organization
- →Work closely with Product Marketing and Customer Engagement to align release documentation with customer communications
- →Manage content repositories and version control
- →Continuously improve content based on feedback, usage metrics, and evolving product capabilities
- →Participate in release readiness reviews to ensure external-facing material aligns with clarity and impact standards
Requirements
- ✓Bachelor’s degree in Technical Communication, Instructional Design, Computer Science, or related field
- ✓7+ years of experience in a software or technology environment, with AI, defense, robotics, or aerospace preferred
- ✓Demonstrated experience developing training or enablement materials for complex technical systems
- ✓Ability to interpret and simplify software architecture, API documentation, and AI workflows for diverse audiences
- ✓Expertise in technical writing tools and content management systems like Adobe Premiere Pro and MadCap Flare
- ✓Strong written communication skills with a proven ability to tell stories through technical content
- ✓Experience collaborating cross-functionally with engineering, product, and customer success
- ✓Excellent organization and attention to detail in version control and release management
- ✓Proficiency in using GenAI tools like ChatGPT, Gemini, and ElevenLabs
Benefits
- ★Competitive salary with bonus and equity
- ★Health insurance and 401k
- ★Temporary benefits package available after 60 days for eligible employees
