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SeniorFull-timeGit
Salary Range
$28,730 - $38,870 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Service Management Consultant with deep knowledge in DORA (Digital Operational Resilience Act) and compliance topics. This role focuses on ensuring robust service management practices with a focus on operational resilience and compliance.
Key Responsibilities
- →Lead the implementation and optimization of service management practices
- →Provide guidance and expertise on DORA requirements
- →Ensure adherence to global/local IT regulatory requirements
- →Collaborate with HR, IT, and business units to gather requirements
- →Identify opportunities for process improvement
- →Create and maintain documentation related to service management practices
- →Provide training and support to teams
Requirements
- ✓8 to 11 years of experience in service management
- ✓Deep understanding of DORA requirements and their application
- ✓Strong knowledge of IT regulatory requirements
- ✓Familiarity with SAP SuccessFactors applications
- ✓Strong analytical and problem-solving abilities
- ✓Excellent communication and collaboration skills
- ✓Ability to work effectively in a team environment
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