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Mid LevelFull-time
Salary Range
$35,700 - $48,300 /year
This salary is estimated based on similar roles. The actual salary may vary.
Overview
 
SOSi is seeking a dedicated and technically skilled Junior Systems Administrator to join our dynamic IT team supporting our government customer. This role primarily focuses on handling Tier 2 service desk tickets, providing in-depth technical support, and maintaining systems across a secure network environment. The ideal candidate is detail-oriented, proactive, and eager to grow in a fast-paced, mission-driven environment.
 
Essential Job Duties
 
• Provide Tier 2 support for escalated technical issues via service desk tickets.
• Troubleshoot hardware, software, network, and application issues.
• Collaborate with senior administrators and engineers to resolve complex technical challenges.
• Maintain user accounts, system backups, and patch management processes.
• Document resolutions and contribute to the IT knowledge base.
• Adhere to ITIL processes and maintain compliance with DoD cybersecurity policies.
• Support infrastructure projects and system upgrades as needed.
 
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About SOSi1
SOSi1 is a technology-driven company specializing in innovative solutions for the defense and intelligence sectors. The name, which combines "SOS" with "i1," suggests a focus on immediate, intelligent responses to complex challenges. While the exact founding date and location are not explicitly stated, the company's domain and name imply a commitment to providing rapid, high-technical support services. SOSi1 operates at the intersection of cutting-edge technology and national security, leveraging expertise to address critical mission requirements in a fast-paced environment. The company offers a range of products and services tailored to government and defense agencies, including advanced analytics, cybersecurity solutions, and technical support. Key features of their offerings include real-time data processing, secure communication systems, and customizable platforms designed to meet specific operational needs. SOSi1 targets organizations requiring precision, reliability, and speed in their technological deployments, ensuring they can adapt to evolving threats and demands. Their solutions are designed to enhance decision-making and operational efficiency in high-stakes scenarios. SOSi1 has established itself as a trusted partner in the defense and intelligence communities, with a reputation for delivering results-driven solutions. The company's unique value proposition lies in its ability to combine rapid response capabilities with deep technical expertise, providing clients with a competitive edge in complex environments. By prioritizing innovation and mission success, SOSi1 continues to solidify its position as a leader in the specialized technology sector.
