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SeniorFull-timeRust
Salary Range
$99,450 - $134,550 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Starlink Enterprise Account Manager to join our team in Latin America. This role focuses on managing enterprise channel partners and ensuring contract terms are fulfilled for Starlink's satellite internet services.
Key Responsibilities
- →Own the customer lifecycle for a portfolio of enterprise channel partners across Latin America from onboarding and activation through long-term retention, collections, and growth
- →Drive commercial success by monitoring revenue, past dues, and pipeline; proactively identify risks/opportunities and recommend actions to close gaps
- →Manage complex operational workflows including large hardware orders, invoicing accuracy, payment collections, customs clearance, and regulatory/tax compliance unique to Latin America markets
- →Build trusted executive relationships with customer stakeholders (C-level, regulators, technical leads), positioning Starlink as a strategic partner and surfacing growth opportunities
- →Lead improvements in account workflows by identifying inefficiencies, proposing process and tool changes, and partnering with internal teams to implement them
- →Act as a regional subject matter expert, coaching peers on market dynamics, compliance nuances, and best practices for managing Latin America accounts
Requirements
- ✓Bachelor’s degree; OR high school diploma/equivalency certificate and 10+ years of professional business development, operations, engineering, or account management experience
- ✓7+ years of experience in account management, customer success, or business operations
- ✓3+ years working with enterprise customers in Latin America
- ✓Fluent in English and Spanish
- ✓Availability to work extended hours and/or weekends to support time-sensitive partner needs across multiple time zones
- ✓Willingness to travel to customer sites and team meetings across the region and U.S.
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