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DirectorFull-timeAWS
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Director, Business Operations - Venue will be a critical partner to the Sphere Venue Operations team, supporting all aspects of operations at the Las Vegas Sphere. This role focuses on enhancing the guest experience and optimizing operational processes.
Key Responsibilities
- →Partner with Venue Operations on developing and maintaining comprehensive documentation of operational processes and procedures
- →Leverage data and insights to uncover improvement opportunities in the guest experience
- →Oversee strategic and operational support for Food, Beverage and Merchandise businesses
- →Partner with Venue Operations on documentation of operational issues and escalations
- →Drive adoption internally for new processes, tools and reporting
- →Partner with leadership across the Sphere venue organization in developing and tracking progress against their overall strategy
- →Provide ongoing training to business stakeholders to ensure adherence to operating models/processes
- →Ensure that onboarding and training in department is aligned with broader Business Operations and Company goals and values
Requirements
- ✓6+ years of work experience
- ✓Professional services and/or business operations experience preferred
- ✓Demonstrated ability to operate effectively and collaboratively across different functions and levels in a matrixed organization
- ✓Ability to break ambiguous issues into multiple manageable workstreams and execute
- ✓Exceptional verbal and written communication, project management and time management skills
- ✓Experience leading complex projects including influencing, challenging and providing direction to diverse stakeholders
- ✓Comfort with both quantitative and qualitative business data
Special Requirements
- ✓Periodic travel to New York required
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