Senior VoIP / Network Engineer (UCCE Preferred) - 15+ Years required at StartekkInc

StartekkInc

Atlantic City, NJ, us·7h ago

SeniorFull-time

Salary Range

$132,600 - $179,400 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

We are seeking a highly experienced Senior VoIP / Network Engineer with 15+ years of hands-on experience in enterprise voice and network infrastructure. The ideal candidate will have deep expertise in VoIP technologies, advanced networking, and troubleshooting complex, large-scale communication environments. Experience with Cisco contact center technologies (UCCE) is preferred. Key Responsibilities VoIP / Voice Engineering • Design and architect enterprise VoIP and IP telephony solutions • Lead implementation of SIP, RTP, and call control protocols • Troubleshoot complex voice quality issues (latency, jitter, packet loss) • Manage dial plans, call routing, and call flow design Network Engineering • Architect and manage enterprise network infrastructure (routers, switches, firewalls) • Implement advanced TCP/IP, VLANs, QoS, and VPN solutions • Optimize networks for real-time voice traffic and high availability • Lead network performance tuning and capacity planning Unified Communications / UCCE (Preferred) • Support and integrate Cisco UCCE / Contact Center solutions • Work with ICM, CVP, and CUCM environments • Troubleshoot and optimize call center routing and IVR systems  Leadership & Troubleshooting • Lead complex troubleshooting and root cause analysis (RCA) • Mentor junior engineers and provide technical guidance • Collaborate with cross-functional teams on enterprise projects Security & Compliance • Ensure secure voice and network architecture • Implement best practices for compliance and data protection

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About StartekkInc

StartekkInc is a technology solutions provider specializing in innovative digital services and software development. Operating at the intersection of cutting-edge technology and practical business applications, the company focuses on delivering tailored solutions to enhance operational efficiency and digital transformation. While the exact founding date and location are not specified, the name "Startekk" suggests a foundation in technological advancement, likely emerging in a tech-savvy region or during a period of rapid digital evolution. The company aims to bridge the gap between emerging technologies and real-world business needs, serving clients across various industries. StartekkInc offers a range of products and services, including custom software development, cloud integration, data analytics, and IT consulting. Key features of their solutions include scalability, security, and user-centric design, ensuring that businesses can adapt to evolving technological landscapes while maintaining robust performance. Their target audience includes mid-sized to large enterprises seeking to optimize their digital infrastructure, streamline workflows, and leverage data-driven insights for competitive advantage. The company’s expertise lies in translating complex technical requirements into intuitive, high-performance solutions. Notable achievements for StartekkInc may include successful implementations for key clients, recognition in industry publications, or certifications in cutting-edge technologies. Their market position is strengthened by a commitment to innovation and a deep understanding of client challenges, positioning them as a trusted partner in digital transformation. A unique value proposition lies in their ability to combine technical excellence with strategic advisory, ensuring that solutions not only meet immediate needs but also align with long-term business goals.