UX Researcher – Defense Aviation Logistics at steerbridge

steerbridge

Vienna, VA·1d ago

Mid LevelFull-timeAWSAgileGitAI

Salary Range

$115,000 - $135,000 /year

About the Role

We are seeking a UX Researcher to support a mission-critical Defense Aviation Logistics application used by federal customers. This role focuses on deep user research, usability validation, and workflow optimization.

Key Responsibilities

→Plan and conduct qualitative and quantitative research (interviews, contextual inquiries, diary studies, surveys).
→Collaborate with engineering and data teams to ensure architectural patterns and system constraints are accurately reflected in user workflows and decision-support experiences.
→Design and execute usability testing on prototypes and production systems.
→Analyze research findings and synthesize insights into actionable recommendations.
→Develop personas, journey maps, and task flows.
→Support information architecture and workflow design.
→Collaborate with designers, product owners, engineers, SMEs, and leadership.
→Conduct competitor and domain research to inform design decisions.