Content Compliance Manager-OTC Supplements and Cosmetics at Strivepharmacy

Company Overview Before we opened Strive Pharmacy we were unsatisfied with the current state of the pharmaceutical industry. Most of the current pharmaceuticals only offer a one size fits all approach and often come with unwanted and potentially dangerous side effects. We found that through compounding we can offer a much more personalized solution to medicine. Through this we have been able to help patients get the results they are seeking for their personal needs. After years of working for corporate chains we took the risk and opened Strive Pharmacy. We are dedicated to providing a better experience for each customer and clinic that we work with. Come see the Strive difference. Our Mission We’re flipping the script with personal medicine. We strive to interrupt an industry that has been closed to personalized care, accessibility, and nuance for too long. We strive to shift a reactive view of self-care and ignite a proactive baseline-shifting approach to health for all. ‘The human element’ is our crux and catalyst, driving all that we do, whether we’re interacting with patients, providers, or practices. We’re here to partner with those ready for a change. More than a compounding pharmacy, we’re on a mission to positively disrupt healthcare as we know it. Strive is about more than medicine. Strive is about striving for the personal side of healthcare. Location: Remote (USA) Position Type: Full-Time Position Summary The Content Compliance Manager – OTC Supplements & Cosmetics is responsible for ensuring that all marketing, labeling, and promotional materials comply with applicable FDA and FTC regulations, DSHEA law, and internal policies and standards prior to release. This role serves as a critical link between Compliance, Marketing, Product Development/Clinical, and Legal teams. The Manager will review and approve content, establish compliant frameworks, and guide teams on appropriate claims, disclosures, and risk. This role ensures that all content across dietary supplements, cosmetics, and OTC wellness products is truthful, not misleading, properly substantiated, and aligned with regulatory expectations across all channels (including but not limited to web, e-commerce, email, social media, labels, and advertising). The ideal candidate combines strong regulatory expertise in supplements and cosmetics with a practical, solutions-oriented approach that enables compliant and effective marketing. Key Responsibilities • Manage compliance content review for all OTC supplement and cosmetic assets. • Ensure all claims are truthful, not misleading, and properly substantiated in compliance with FDA, FTC, and other regulatory requirements. • Enforce clear boundaries between structure/function vs. disease claims, and cosmetic vs. supplement claims, including proper use of disclaimers and qualifiers. • Maintain and evolve a compliant claims library and standardized language guidelines across products and channels for Strive Pharmacy’s OTC products. • Provide proactive, practical guidance to Marketing and Product/Clinical teams to enable compliant messaging early and reduce rework. • Review and advise on product labels, e-commerce listings, influencer/affiliate/testimonial content, and before/after claims. • Identify and mitigate high-risk claims and marketing practices, staying current on FDA warning letters and FTC enforcement trends. • Develop and scale compliance frameworks including SOPs, workflows, and approval processes for OTC product claims and labeling review. • Train and support cross-functional teams on DSHEA compliance, FTC advertising rules, and supplement/cosmetic claim guardrails. • Maintain audit-ready documentation of content reviews, substantiation, and labeling decisions. • Track and improve key metrics (e.g., cycle time, first-pass approval, rework) to increase efficiency and accountability. • Serve as the internal expert on OTC content compliance, providing clear, actionable recommendations aligned with regulatory requirements and business goals. Qualifications • PharmD, JD, MS, or equivalent regulatory/compliance experience. • 3+ years of experience in dietary supplement, cosmetic, or OTC product compliance. • 3+ years of experience in regulatory affairs, content review, or marketing/advertising/promotional compliance. • Strong knowledge of DSHEA, OTC labeling and advertising regulations, and FDA/FTC enforcement of supplements and cosmetics. • Experience reviewing product labels, product listings, and social media and influencer/affiliate content. • Ability to translate complex regulations into clear, actionable guidance. • Strong claims review and risk assessment capabilities. • Excellent communication and content editing skills, including precision with compliant language. • Highly organized with strong prioritization skills. • Ability to work cross-functionally to educate and influence toward compliant solutions. • Solutions-oriented mindset that balances regulatory compliance with business objectives. • Ability to manage concurrent priorities and deadlines without compromising quality or accuracy. • Experience with e-commerce platforms and influencer/affiliate programs preferred. • Familiarity with Google Workspace, Canva, Asana, or content workflow tools preferred. Travel: Occasional (<10%) for team meetings, conferences, retreats, or training. Annual Salary$120,000—$140,000 USD Benefits/ Perks Strive Pharmacy provides a comprehensive benefits package that encompasses various perks such as employer paid healthcare coverage available after 30 days of employment, the choice of an FSA/HSA, parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off. FREE COMPOUNDED MEDS to employees and immediate family members. Culture At Strive, culture plays a fundamental role in shaping our workplace atmosphere. Beyond our exceptional benefits package, we foster a sense of community. Throughout the year, we arrange various holiday potlucks and festive celebrations. Strive is committed to promoting both personal and professional development, striving for our employees to excel and grow in every aspect of their lives, both within and outside of the workplace. EEO Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws. Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.