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Inside Sales / Customer Service Representative - Industrial Distribution at sunsrce
sunsrceSavage, MN 55378·1w ago
Mid LevelFull-timeGoAI
About the Role
We are looking for a Customer Service Representative to join our team in Savage, MN. This role focuses on providing exceptional support to customers and sales teams while managing multiple requests in a fast-paced environment.
Key Responsibilities
- →Provide support and develop relationships with customers and sales teams
- →Respond to customer and Account Manager inquiries
- →Process requests for price, delivery, returns, order status, and expedites
- →Handle 50-100+ emails daily with effective communication
- →Prioritize and manage multiple requests efficiently
- →Provide product literature and technical assistance
Requirements
- ✓2+ years of inside sales or customer service experience
- ✓Associate or technical degree preferred
- ✓Inside sales experience in manufacturing or industrial distribution preferred
- ✓Proficiency with Microsoft Office, Excel, Word, and email
- ✓Experience with vendor pricing programs and CRM software
- ✓Strong analytical, mathematical, and mechanical aptitude
Benefits
- ★Industry competitive compensation plan
- ★Medical, dental, vacation, and 401(k)
- ★Tuition reimbursement and training opportunities
