Account Manager at Superdial

We are hiring an Account Manager to own post-sale revenue across an assigned book of business. This role is responsible for expansion, upsells, and cross-sells, acting as the commercial owner of existing accounts after the initial close. ABOUT THE ROLE: - Own a named book of business with a clear expansion and renewal quota - Drive upsells and expansions through contract growth, additional products, seat increases, and pricing upgrades - Lead all commercial conversations post-sale including renewals, re-pricing, and expansion negotiations - Build and execute strategic account plans focused on revenue growth and long-term contract value - Identify expansion opportunities based on account maturity, org changes, and business growth - Run executive-level commercial reviews tied to ROI, value realization, and roadmap alignment - Forecast expansion and renewal pipeline accurately in CRM - Partner with Customer Success for signal and timing, not delivery - Coordinate with Sales on expansion motion and territory strategy - Surface pricing, packaging, and competitive insights to leadership - Maintain tight deal hygiene and documentation across renewals and expansions ABOUT YOU: - 4+ years of experience in Account Management or Expansion Sales at a SaaS company - Proven ownership of renewals and expansion quota - Strong commercial negotiation skills and comfort with pricing conversations - Experience managing mid-market or enterprise accounts post-sale - Ability to run C-level and VP-level revenue conversations - Strong pipeline discipline and forecasting accuracy - Experience working in high-growth or early-stage environments NICE TO HAVE - Healthcare SaaS or regulated industry experience - Experience with multi-year contracts and complex renewals - Familiarity with usage-based or seat-based pricing models - Background in early-stage startups with evolving sales motions Compensation: This is a revenue-carrying role with an on-target earnings range of $200,000–$250,000, comprised of a base salary between $130,000–$155,000 and variable compensation of $70,000–$95,000.