Loading...
Entry LevelFull-time
Salary Range
$6,375 - $8,625 /year
This salary is estimated based on similar roles. The actual salary may vary.
The Training coordinator handles the day-to-day administration to execute, drive and achieve operational excellence of the training department. The Training coordinator works with internal and external students globally to recommend relevant training and process course registration end to end; provides NiCE sales and services with information on training programs, courses, certification, pricing and scheduling.
Responsabilities: 
• Handle end to end registration requests for training, including approval workflow, payment, prerequisites checking, order management processing and invoicing, LMS processes
• Communicate with internal and external customers to provide information about training and certification
• Assist internal and external customers with course registration, approval issues and other queries and issues related to the training administrative experience
• Market and promote training to customers, to drive revenue of the training department
• Monitor courses capacity, manage waitlists, reservations and seats allocation and prevent delays in processing of requests
• Generate training reports and highlight gaps and requirements to achieve certifications
Free to sign up. Takes 30 seconds.
About Sutherland
Sutherland is a global leader in digital transformation and technology services, specializing in helping organizations navigate the complexities of modern business through innovative solutions. Headquartered in the United States, the company has established a strong presence across multiple continents, offering expertise in automation, artificial intelligence, and customer experience management. Founded in 1998, Sutherland has grown from a regional service provider into a multinational corporation, driven by a commitment to leveraging cutting-edge technology to solve real-world business challenges. The company operates at the intersection of technology and customer engagement, serving clients across various industries including financial services, healthcare, and telecommunications. Sutherland’s core offerings include robotic process automation (RPA), artificial intelligence (AI) solutions, and customer experience (CX) platforms designed to enhance operational efficiency and customer satisfaction. Their services are characterized by a focus on scalability, integration with existing systems, and measurable outcomes. Key features of their solutions include advanced analytics, omnichannel support, and bespoke consulting to tailor strategies to client-specific needs. The company primarily targets large enterprises and mid-sized businesses seeking to streamline processes, reduce costs, and improve customer interactions through technology-driven initiatives. Their solutions are particularly valued by organizations undergoing digital transformation or looking to optimize their customer service operations. Sutherland has achieved significant recognition in the industry, including multiple awards for innovation in automation and customer experience. The company is positioned as a trusted partner for businesses aiming to harness the power of AI and automation to drive growth and efficiency. A notable aspect of Sutherland’s value proposition is its emphasis on ethical AI and sustainable practices, ensuring that technological advancements align with corporate responsibility and long-term business goals. This commitment, combined with a global delivery model and a highly skilled workforce, enables Sutherland to deliver transformative results for its clients while maintaining a competitive edge in the rapidly evolving tech services landscape.
