Engineering Manager - Cloud & SRE at Taxfix.com

OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. YOUR CHALLENGE: Lead and grow the team - Hire, coach, and develop cloud/SRE engineers - run meaningful 1:1s, set development goals, and actively manage performance - Build a high-performance team culture rooted in psychological safety, ownership, and continuous improvement - Champion AI adoption within the team - encourage AI-assisted workflows and continuously raise the bar on how AI is used to improve productivity - Evaluate capacity, balance workloads, and advocate for the resources your team needs Own delivery and reliability - Own the team's outcomes against OKRs - prioritise effectively, track progress with metrics, and delegate without micromanaging - Ensure rigorous deployment pipelines, production readiness, and incident management practices - Drive SLO adherence and operational excellence across production infrastructure Shape platform strategy - Partner with Technical Leadership and Architecture to align infrastructure work with the technology strategy - Lead your team's contribution to platform consolidation and evolution across the Taxfix group - Support AI/ML platform needs - including agent observability, AI workload infrastructure, and AI development lifecycle tooling - Evaluate technical trade-offs - balancing reliability, cost, security, and delivery speed - and communicate them clearly to stakeholders Partner across the org - Bridge your team and its stakeholders: Product Engineering, AI Engineering, Security, Data, and Architecture - Align priorities with peer EMs across Platform Engineering - Proactively surface blockers, manage dependencies, and keep information flowing YOUR PROFILE: Must have: - 3+ years leading an engineering team (hiring, coaching, performance management, career development) - Strong technical background in cloud infrastructure - you can guide architectural decisions and hold a high quality bar - Experience with at least one major cloud provider (GCP preferred; AWS or Azure transferable) - Familiarity with Kubernetes in production, CI/CD pipelines, and Infrastructure as Code (Terraform or similar) - Active user of AI-assisted development tools (Claude, Copilot, Cursor, or similar) - Exposure to AI/ML supporting infrastructure such as agent observability, model serving, AI development lifecycle, or ML pipeline operations - Track record of driving team outcomes using metrics, OKRs, or KPIs - Effective communicator across engineering, product, and leadership audiences - Experience with Agile/Scrum Nice to have: - Experience with platform consolidation, multi-cloud environments, or infrastructure migrations - SRE practices: SLOs, incident management, on-call, observability - GCP Landing Zones, GitOps (ArgoCD/Kargo), or service mesh - Cloud cost optimization experience - Experience supporting AI/ML workloads at scale (GPU scheduling, model deployment infrastructure, vector databases) - Background managing platform/infrastructure teams specifically WHY TAXFIX? - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions and yoga. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Learn more about Team Taxfix [Upgrade to PRO to see link] on our blog and get a glimpse of our culture. At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.