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Mid LevelFull-timeRustGo
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Specialist to join TeamSnap, a sports and communication platform dedicated to improving youth sports experiences. This role involves guiding customers through the onboarding process for TeamSnap ONE platform, ensuring they can fully utilize the suite of products.
Key Responsibilities
- →Deliver a positive customer experience by providing expertise during onboarding and strategy calls
- →Assist customers with setup and support throughout their TeamSnap journey
- →Manage operational tasks through SalesForce cases, including coordinating meetings and following up on communications
Requirements
- ✓A positive attitude and readiness to offer help and support
- ✓Above-average understanding of TeamSnap products and services
- ✓Excellent communication skills, both verbal and written
- ✓Previous experience in SaaS environments
Benefits
- ★Competitive salary starting at $63,000
- ★Unlimited PTO and paid parental leave for all parents
- ★100% premium coverage of medical, dental, and vision insurance
- ★401K plan
- ★$1,500 annual learning and development stipend
- ★Travel opportunities for all-company meetings and team events
- ★Generous home office allowance
- ★Monthly wellness stipend
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