Regional Operations Manager, East Coast at TheWonderfulCompany

The Regional Operations Manager - East Coast role requires blending strong internal capabilities with external perspectives, creating an opportunity to champion new initiatives that demonstrate breakthrough thinking. You'll lead highly visible projects that will have a significant impact on the direction and performance of the division. • Oversee multi-site 3PL warehouse operations across across Philadelphia, Savannah, Miami and Toronto, ensuring consistent performance and service levels • Conduct regular site visits, audits, and performance reviews to ensure alignment, accountability, and operational excellence • Serve as the primary point of contact for site-level issues and coordinate support requests with the Headquarters Operations team • Provide support within the warehouse to the Drayage and Transportation teams for inbound and outbound shipments as needed to ensure smooth logistics and timely deliveries • Drive operational excellence across all warehouse functions, including inventory management, rotation (FIFO/FEFO), fulfillment, and shipping • Lead continuous improvement initiatives using Lean and Six Sigma methodologies to enhance efficiency, accuracy, and cost performance • Manage KPIs and leverage data analytics to optimize processes and support data-driven decision-making • Collaborate with 3PL partners and IT teams to implement system, process, and technology improvements • Ensure inventory accuracy, proper stock rotation, product quality, and compliance with safety and regulatory standards • Control operational costs and support budgeting, forecasting, and financial performance targets • Lead, develop, and align teams while driving change management and a culture of continuous improvement