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Mid LevelFull-timePythonJavaAWSGCPAzureAgileScrumCI/CDAI
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
As a Systems Support Engineer at Thoughtworks, you will play a vital role in supporting the day-to-day operations of application systems. This role involves actively contributing to incident management and gaining exposure to DevOps practices.
Key Responsibilities
- →Work with incident management process and tools
- →Use complex application systems to debug business impacting issues
- →Follow standards and best practices to bring operational efficiencies, stability, and availability of the system
- →Use continuous delivery practices to evolve, support, and deliver high-quality software
- →Leverage knowledge regarding different logging techniques for alerting, monitoring, and identifying the root cause of incidents
- →Derive meaningful reports/key performance indicators and set up alerting and monitoring mechanisms
- →Apply the latest technology thinking from our Technology Radar to solve client problems
Requirements
- ✓Experience working with programming languages such as Java and .Net
- ✓Understanding of cloud platforms such as AWS, Azure, or GCP
- ✓Experience with scripting languages such as Python and Powershell
- ✓Ability to use debugging tools and troubleshoot issues with the code
- ✓Experience working with relational or non-relational databases
- ✓Experience working with CI/CD tools such as Jenkins or Azure pipelines
- ✓Exposure to application monitoring tools such as DataDog, Prometheus, or Grafana
- ✓Comfort with Agile methods such as Scrum and/or Kanban
- ✓Strong communication and articulation skills, proficient in English
- ✓Presence in the external tech community and willingness to share expertise
- ✓Resilience in ambiguous situations and ability to handle multiple engagements
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