VodafoneThree - Knowledge Manager Product Owner at Three UK

We’re creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers’ experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.   There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger than we’ve known before is taking shape. We’re not just building a company. We’re going to build a culture, a legacy and a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.  The Knowledge Management Product Owner (KM PO) is accountable for the strategy, roadmap, and operational success of the organisation’s Knowledge Management (KM) platforms. Leading a team of Knowledge Product Specialists, this role ensures that knowledge solutions enable business outcomes, scale effectively, and integrate seamlessly across the wider systems landscape. Reporting into the Senior Systems Product Manager, the KM Product Owner acts as the primary interface between business stakeholders, the Systems Product Ownership (PO) team, and technology partners—translating business needs into clear, prioritised, and technically actionable requirements. What you’ll do  • Own the product strategy and roadmap for VodafoneThree applications (Yext & SCIO), defining and delivering Knowledge Management (KM) capabilities aligned to business objectives, enterprise architecture, and digital transformation goals.   • Ensure KM platforms drive operational efficiency, customer experience, and regulatory compliance, continuously assessing performance, emerging technologies, and industry best practices to evolve the roadmap.   • Act as Product Owner for KM platforms, accountable for backlog prioritisation, feature definition, and delivering measurable business value.   • Own and govern business requirements, ensuring they are clearly defined, prioritised, and aligned to wider system initiatives, while acting as the bridge between business and technical teams.   • Provide functional and technical sign-off and partner with delivery teams to ensure solutions are delivered on time, within scope, and to agreed quality and performance standards.