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Mid LevelFull-timeGoAI
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Onboarding Consultant to join Toast, serving as the customer’s relationship manager and point of contact during the onboarding phase. You will work autonomously to achieve monthly activation goals and deliver high-quality customer interactions.
Key Responsibilities
- →Leverage product knowledge and project management skills to partner with restaurant owners during the onboarding phase.
- →Create best practices for managing daily restaurant operations by enabling owners and staff to utilize Toast.
- →Consult with clients to determine configuration needs prior to go-live and communicate unique needs to project resources.
- →Observe Toast best practices and document any deviations during the design phase.
- →Leverage the Toast product to focus on operational efficiencies that positively impact guest and staff experience.
- →Manage several onboarding engagements simultaneously.
Requirements
- ✓3+ years of experience in a role responsible for customer satisfaction and business operations.
- ✓Success operating independently and navigating competing priorities in a constantly changing environment.
- ✓Proven track record of success in meeting and exceeding goals.
- ✓Excellent communication, organizational, and influencing skills.
Benefits
- ★Competitive salary and equity
- ★Health insurance and 401k
- ★Remote-first culture
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