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Mid LevelFull-timeGitGoAI
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Onboarding Consultant to join Toast's Emerging Markets team, focusing on Spanish-speaking customers. You will serve as the customer's relationship manager and point of contact throughout the onboarding phase.
Key Responsibilities
- →Partner with restaurant owners during the Go-Live phase to build onboarding plans
- →Create best practices for managing daily restaurant operations using Toast
- →Conduct remote site assessments to determine networking needs
- →Perform onboarding remotely while documenting Toast POS system installation
- →Create and lead onboarding training plans for restaurant staff
- →Manage multiple onboarding engagements simultaneously
- →Provide remote Go-Live support and troubleshoot problems
Requirements
- ✓Bilingual/Fluent in Spanish & English
- ✓Experience in the Restaurant or Hospitality Industry
- ✓3+ years of experience in customer satisfaction and business operations
- ✓Success operating independently in a changing environment
- ✓Proven track record of meeting and exceeding goals
- ✓Excellent communication, organizational, and influencing skills
Benefits
- ★Competitive salary and benefits
- ★Hybrid work model
- ★Health insurance and 401k
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