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Sr. Growth & Operations Lead, South Korea at Tools%20for%20humanity
Tools%20for%20humanitySeoul ·6d ago
SeniorFull-timeRustGitAI
Salary Range
$93,925 - $127,075 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Growth & Operations Lead to join our Market Operations team in Korea. This role focuses on scaling and maturing World’s operations in one of our most strategic markets.
Key Responsibilities
- →Lead the growth and operational performance of World in Korea, ensuring strong Operator execution, compliance, and user experience.
- →Source, onboard, and manage Operators and key partners, maintaining alignment with global standards and Korea’s regulatory expectations.
- →Update and improve Operator-facing guidelines & manuals to ensure compliance with regulatory requirements.
- →Oversee location strategy and event approvals for brand activations across Korea.
- →Collaborate with Marketing and Communications to design high-trust, user-centric campaigns.
- →Identify and implement operational best practices to drive efficiency and scalability.
- →Use data and insights to track performance, assess risks, and shape decision-making.
- →Deliver Operator training sessions to maintain operational consistency and quality.
Requirements
- ✓7+ years of proven success managing distributed teams or partner networks across multiple sites.
- ✓Strong understanding of the Korean regulatory and compliance landscape (data protection, financial regulation).
- ✓Exceptional relationship-building and communication skills.
- ✓Highly analytical and data-driven, with the ability to translate insights into strategy and action.
- ✓Entrepreneurial, adaptable, and comfortable navigating ambiguity in fast-evolving contexts.
