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SeniorFull-time
Salary Range
$63,869 - $86,411 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a UX Designer to join our multidisciplinary product development team at TOPdesk. This role involves shaping user-centered solutions and driving product outcomes through the entire design process.
Key Responsibilities
- →Responsibility for the entire design process from initial discovery to final delivery
- →Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences
- →Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods
- →Facilitation of collaborative ideation and problem-solving with teammates and stakeholders
- →Ensuring consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed
- →Validation and refinement of designs through feedback gathering, usability testing, and data analysis
- →Delivery of clear communication and comprehensive handover documentation for seamless developer implementation
- →Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes
- →Contribution to raising UX maturity and improving design processes across the organization
- →Continuous monitoring of emerging trends, tools, and best practices within the UX field
Requirements
- ✓Experience in the entire design process from initial discovery to final delivery
- ✓Ability to identify research needs and transform insights into intuitive, accessible, and inclusive user experiences
- ✓Proficiency in creating wireframes, mockups, user flows, and prototypes
- ✓Strong facilitation skills for collaborative ideation and problem-solving
- ✓Experience with design systems and the ability to propose improvements or new components
- ✓Knowledge of validation and refinement techniques through feedback gathering, usability testing, and data analysis
- ✓Excellent communication skills for clear documentation and handover
- ✓Experience in close collaboration with Product Managers, Engineers, and other stakeholders
- ✓Commitment to raising UX maturity and improving design processes
- ✓Awareness of emerging trends, tools, and best practices within the UX field
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About TOPdesk
TOPdesk is a leading provider of IT and facilities management solutions, specializing in streamlining operations and enhancing service delivery across various industries. Headquartered in the Netherlands, the company was founded in 1993 and has since established itself as a global player, with a strong presence in Europe and North America. TOPdesk focuses on helping organizations optimize their service desk, asset management, and project management processes through innovative software solutions that integrate seamlessly into existing workflows. The company’s main products include TOPdesk Service Desk, TOPdesk Asset Management, and TOPdesk Project, all designed to improve efficiency, visibility, and collaboration within organizations. Key features such as automated workflows, customizable dashboards, and mobile accessibility enable businesses to manage IT and facilities requests, track assets, and oversee projects with precision. TOPdesk primarily targets mid-sized to large enterprises, including IT departments, real estate managers, and project teams, offering scalable solutions that adapt to diverse organizational needs. Notable achievements include recognition as a leader in the ITSM market by independent analysts and a strong reputation for customer satisfaction. TOPdesk differentiates itself through its user-friendly interface, robust integration capabilities, and a commitment to continuous innovation. By focusing on actionable insights and process automation, the company empowers organizations to reduce costs, minimize downtime, and deliver exceptional service experiences.
