Director of Revenue Operations - Healthcare Exp Required at UnitekLearning

Unitek Learning is seeking a highly analytical and operationally driven Director, Revenue Operations (GTM Commercial) to lead the design and execution of the go-to-market operating infrastructure for its Workforce Solutions division. This role is responsible for building and managing the systems, processes, and data frameworks that support scalable growth across Business Development, Marketing, and Partner Growth. The Director will oversee CRM governance, pipeline management, forecasting, segmentation, and performance reporting to ensure disciplined execution and visibility across the full revenue lifecycle. This position partners closely with Growth Marketing, Business Development, Partner Growth, and Business Intelligence to ensure alignment between strategy, execution, and performance outcomes. • Design and operationalize the go-to-market (GTM) operating model, including pipeline structure, stages, and performance tracking • Own and manage CRM systems (e.g., HubSpot, LeadSquared alignment), ensuring data integrity, usability, and adoption across teams • Define and maintain segmentation, ICP frameworks, and account prioritization models in partnership with Growth Marketing • Establish and manage pipeline governance, including deal tracking, stage definitions, and qualification standards • Develop and oversee forecasting methodologies, ensuring accuracy and consistency across Business Development and leadership reporting • Build and manage GTM performance dashboards and reporting, providing visibility into pipeline health, conversion rates, and revenue performance • Identify gaps and inefficiencies in the revenue process and implement process improvements to increase speed and conversion • Partner with Business Development to support pipeline reviews, deal progression, and sales discipline • Collaborate with Growth Marketing to ensure alignment between campaigns, targeting, and pipeline outcomes • Support Partner Growth by ensuring visibility into account performance, expansion opportunities, and engagement tracking • Lead CRM and data-related process training and enablement to improve adoption and reduce manual work • Work closely with Business Intelligence to align data definitions, reporting structures, and performance insights • Build business cases and prioritize system and process improvements to support organizational growth