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Citizen Developer, Patient Experience at UniversityHealthNetwork
UniversityHealthNetworkToronto, ON, ca·7h ago
Mid LevelFull-timeGit
Salary Range
$66,300 - $89,700 /year
This salary is estimated based on similar roles. The actual salary may vary.
Union: Non-union 
New or Replacement Position: New
Site: Princess Margaret Cancer Centre
Department: Patient Experience
Reports to: Manager, Patient Education and Engagement
Hours: 3-5 hours per week
Salary: $34.57 - $51.85 per hour
Status: Casual
Closing Date: May 5, 2026
Position Summary
The Power Platform Citizen Developer uses Microsoft Power Platform tools to design, build, and maintain low-code/no-code solutions that improve business processes and productivity in the Patient Experience Portfolio. Working closely with business informants, this role turns business needs into secure, scalable apps, automations, and reports—without traditional software development. This role will be focused on supporting the UHN Patient Education collection, the development of portfolio data dashboards and other Digital projects related to Patient Experience. Citizen Developers follow organizational governance, security, and data standards while enabling innovation at the departmental level.
Duties
• Design and build Power Apps (Canvas and/or Model-driven) to solve business problems
• Create and maintain Power Automate flows to automate manual or repetitive processes
• Gather requirements from business users and translate them into functional solutions
• Collaborate with patient experience teams, peers, subject matter experts and UHN Digital; Oversee and implement testing, user acceptance, and production deployment
• Governance and compliance
• Continuous improvement 
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About UniversityHealthNetwork
UniversityHealthNetwork is a leading healthcare institution dedicated to advancing medical research, patient care, and education. As a prominent member of Canada's healthcare landscape, the network operates multiple hospitals and research centers, focusing on innovative treatments and cutting-edge medical technologies. Founded in Toronto, Canada, it has established itself as a cornerstone of the country's healthcare system, driven by a commitment to excellence and innovation in healthcare delivery. The UniversityHealthNetwork offers a comprehensive range of specialized medical services, including cardiac care, cancer treatment, neuroscience, and transplantation, among others. Its key features include state-of-the-art facilities, multidisciplinary teams of experts, and a strong emphasis on translational research that bridges scientific discoveries with clinical applications. The network primarily serves patients requiring advanced medical interventions, as well as healthcare professionals and researchers seeking collaborative opportunities. Its patient-centered approach ensures personalized care, while its research initiatives contribute to global medical advancements. Notable achievements of the UniversityHealthNetwork include pioneering breakthroughs in organ transplantation and cancer therapies, as well as hosting one of the largest research programs in North America. Its market position is reinforced by strong partnerships with academic institutions and industry leaders, ensuring continuous innovation. The network's unique value proposition lies in its integrated model of care, research, and education, which fosters a culture of excellence and drives meaningful improvements in patient outcomes and healthcare practices.
