Program Operations Lead at UniversityHealthNetwork

Union: Non-Union Number of vacancies: 1 Site: Various Department: Social Medicine & Population Health Reports to: Senior Manager Salary Range: $46.85 - $58.56 per hour Hours: 37.5 hours per week Shifts: Days Status: Temporary Full-Time (until May 2027) Closing Date: April 24, 2026 Position Summary As a member of Gattuso Centre for Social Medicine Team, the Program Lead works in support of and in good collaboration with the Social Medicine leadership team, Senior Manager, Community Health Worker Leads, clinical team and community partners to provide leadership and direction for program operations and care services. The position will support clinical activities as part of the Social Medicine services, including the implementation and evaluation of new models of care, day to day management of the services, and is a unique opportunity in the field of social medicine at a first-of-its-kind Centre. Duties • Responsible for the day to day management and organizational effectiveness of the clinical operations, including Stabilization and Connection Centre, Mobile Health Clinics, Winter Services and Social Medicine Hub • Provide leadership and direction to the interprofessional and administrative team and community staffing partners • Assume responsibility for the effective oversight of operational details, patient care and quality • Ensure program goals and objectives are aligned with the hospital’s strategic business objectives • Facilitate the interprofessional team model, ensuring that the model of care delivery is consistent with UHN mission, vision, values and strategic plans • Facilitate the development of service delivery solutions by collaborating and/or coordinating with community partners, physicians, managers of other interprofessional teams, units/departments to ensure continuity and optimal patient care and social support • Supports the implementation of best practices, quality documentation and accountability models • Evaluate the patient care and social support, planning and implementation processes within the department; liaising and collaborating with the Management Team to ensure the program’s patient population is provided optimal care • Perform various corporate management responsibilities which support and advance the Social Medicine and Population Health and UHN goals • Communicate and disseminate relevant information to staff through team meetings, in-services and other appropriate communication media (e.g. email, shared drive)