Technical Solution Architect (Hybrid, Costa Rica Only) at Varicent

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent: • Innovate with Purpose: Build impactful solutions for customers worldwide. • Join Excellence: Work in a diverse, collaborative, and innovative team. • Shape the Future: Lead in redefining revenue optimization. • Grow Together: Unlock your potential in a supportive environment. Join us at Varicent—where your talent and ambition meet limitless opportunities for success!The Team Our Global Professional Services team is the leading provider in the Sales Performance Management space. We are a dynamic group of consultants, architects, and project managers who take pride in helping our clients get the most out of Varicent products by implementing solutions that meet their unique business and technical needs.  Joining our practice means becoming part of a team that’s bold enough to chase experiences - like building, designing maintaining scalable compensation models for our customers, using Artificial Intelligence, captivating Visualizations, and unique and cutting-edge DB concepts. The Professional Services team at Varicent is committed to diversity, equity, and inclusion, and believes in the value of different experiences, perspectives, and voices. The Opportunity Varicent Professional Services is in search of a Solution Architect to become part of our expert team. As a specialist in our products, this position is focused on managing the technical facets throughout our implementations. The role involves active participation with customers to create scalable, supportive solutions that cater to automation, architecture, and integration requirements. This opportunity will see you simplifying procedures, establishing proven best practices, as well as crafting intuitive workflows and user interfaces for our clients. What You'll Do • Think outside the box to create solutions both inside and outside of the products. • Actively work on multiple large-scale projects in parallel as a technical product expert. • Lead architectural scoping sessions with clients, focusing on data models and integration. • Conduct technical reviews to ensure projects are positioned for success and scalable. • Guide customers to utilize Varicent features properly and creatively to meet their needs. • Identify product and internal process improvements. • Collaborate with product management and development teams to review upcoming architectural changes and third-party integrations. • Develop front-end interfaces to streamline customer data entry, workflow, and visual presentation. • Develop scripts using Python. • Develop interfaces that interact with RESTful APIs. • Optimize complex queries, reports, and processes. • Coordinate and communicate with the customer’s project manager and project resources. • Travel to client sites domestically or internationally may be occasionally required. What You'll Bring • 5+ years of experience in IT as an architect, developer or consultant. • Demonstrates high levels of emotional intelligence with the ability to collaborate and work with different personality types effectively. • Critical thinking and problem-solving skills. • Ability to work across multiple projects and prioritize parallel work streams. • Experience with SQL Server, Postgres, or similar relational databases. • Experience with Web Development using JavaScript/jQuery, HTML, CSS, Bootstrap • Experience with RESTful APIs and JSON structures. • Degree/diploma in Computer Science and/or related field. • Experience in architecting technical enterprise solutions. • Understanding of database maintenance & design for performance optimization (e.g., indexes, fragmentation) • Understands data modeling concepts, methodologies, and processes. • Prior experience in building relational databases. • Skilled in analyzing and documenting business requirements and corresponding solution specifications. • Able to work with minimal direction. • Understanding of, and experience with, application architecture (client/server, web, database). • Able to complete calculations & reporting and to create complex formulas, macros and sophisticated formatting in Microsoft Excel • Excellent communication skills, both verbal and written, with the ability to articulate technical solutions to both IT and business personas. • Experience with Extract, Transform & Load (ETL) Preferred but not required: • Experience with database development of stored procedures, triggers, and view functions. Success Outcomes Within 1 to 3 months, you will: • Participate in new hire training and bootcamp. • Orient yourself with Varicent’s delivery methodology, documentation, and key deliverables. • Complete Varicent Certification. • Have a good overview of the market, the customers, and the user personas. • Begin to take on smaller projects with guidance from other team members. Within 6 months, you will • Actively engaged in one or more projects. • Increase familiarity with back-end Varicent architecture and integration options. • Complete build and configuration of intermediate to advanced deliverables within a project. Within 7 months and beyond: • Have a solid understanding of existing technical best practices and ensure adoption on projects. • Participate in knowledge-sharing sessions within your immediate and broader teams. • Establish best practices for new product functionalities. • Prescriptively guide customers toward recommended approaches to satisfy requirements. • Provide technical oversight on medium to large-scale implementations. • Influence product roadmap by working with Product Management and Development teams. 🗒️ Note: • Candidates selected for this position will be hired directly by Varicent. • This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders. • This position is fully remote, offering you the flexibility to work from anywhere. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home, a co-working space, or another location of your choice, we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. Benefits • Market Leading Compensation Package • Wellness Programs to Support Health and Wellbeing • Working with the latest tools and technologies in a fast-paced environment • Hybrid Work Flexibility • Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance • Annual Time Off: Time off is provided in accordance with applicable legislative requirements • Global Connected Culture: Hubs in Romania, UK, US, Canada • Dynamic Work Culture: Thrive in our innovative and multicultural environment • Grow with Us: Continuous development opportunities Want to Learn More About Us? Check out these Resources Below: • Varicent Blog • Varicent Careers Blog • Varicent LinkedIn Page • Varicent Instagram Page • Varicent Facebook Page #LI-Hybrid Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email [Upgrade to PRO to see contact] Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact