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SeniorFull-timeGo
Salary Range
$37,128 - $50,232 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Team Lead to join the PCI ISO Squad, which handles all ISO 8583 message processing for major card networks. This role is critical as it serves as the entry point for all card transactions and requires strong leadership and technical expertise.
Key Responsibilities
- →Hire and develop technical personnel by conducting periodic one-on-one sessions and providing regular feedback
- →Ensure the team is always engaged and challenged to exceed expectations
- →Understand the team's products at a deep level and support team members in gaining product knowledge
- →Delegate work and assignments effectively to team members
- →Collaborate with the team to identify and fix technical problems
- →Analyze user needs and find applications to serve them
- →Foster a healthy team culture aligned with company values
- →Conduct risk analysis to identify areas of improvement
- →Guide the team through technical issues and challenges
- →Ensure high standards in development processes, including PR reviews, code quality, test coverage, robustness, resilience, performance, security, and responsiveness
- →Manage the team's on-call responsibilities, ensuring quality incident handling and a great client experience
- →Make assertive decisions in adverse environments
- →Maintain direct contact with international teams and clients when necessary
- →Monitor team services and new features in the production environment, aiming to achieve SLOs and SLAs
Requirements
- ✓Experience in leading technical teams
- ✓Strong understanding of ISO 8583 message processing
- ✓Ability to analyze user needs and develop solutions
- ✓Excellent communication and decision-making skills
- ✓Experience with risk analysis and improvement strategies
- ✓Knowledge of development processes and quality standards
- ✓Ability to manage on-call responsibilities and incident handling
- ✓Experience working with international teams and clients
- ✓Strong monitoring and performance optimization skills
