Product Analyst - Generative AI Platform at Visa

The Generative AI Platform Product team is building a scalable, next-generation platform that enables teams across the organization to develop, deploy, and govern generative AI-powered products. The team partners across engineering, product, data science, and all the business functions to deliver secure, reliable, and reusable generative AI capabilities that accelerate innovation and drive business value. Visa is seeking a Product Analyst to help define, build, and scale our next-generation generative AI capabilities across the organization. This role sits at the intersection of product, data, and engineering and is ideal for someone with strong analytical skills, product instincts, and a passion for generative AI. You will focus on requirements definition, analysis, execution support, and platform adoption, while gaining hands‑on exposure to how large‑scale generative AI platforms are built, governed, and scaled across a global organization.   Responsibilities: • Define the product roadmap and execution for generative AI platform and AI-powered experiences. • Translate customer and stakeholder problems into clear product requirements, epics, and acceptance criteria for generative AI features and workflows. • Analyze user behavior, product metrics, and LLM model performance to provide actionable insights, inform prioritization, and measure feature impact. • Support prioritization of the product backlog using data, customer feedback, and business impact, ensuring a balance between quick wins and strategic bets. • Conduct market and competitive research on generative AI tools, LLMs, and vendors to inform build vs. buy decisions and identify new opportunities. • Collaborate closely with engineering and business partners to scope experiments, define MVPs, and guide features from ideation through launch. • Help baseline product performance, define OKRs/KPIs for generative AI features, and track progress over time. • Contribute to documentation (requirements, release notes, FAQs, run-books) to support stakeholders and enable smooth adoption of the generative AI platform. • Partner with risk, security, and legal teams to ensure responsible AI, governance, and compliance requirements are embedded into product design. • Support enablement efforts by helping create demos, training materials, and best-practice guides that drive AI literacy and adoption across the organization.  This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.