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SeniorFull-timeGo
Salary Range
$143,650 - $194,350 /year
This salary is estimated based on similar roles. The actual salary may vary.
The Senior Program Manager is a client-facing role responsible for the end-to-end delivery of complex, technology-enabled client engagements. This role partners closely with consulting leads, product, technology, data, and sales teams, while serving as a primary operational point of contact for clients. Senior Product Managers ensure disciplined execution, clear governance, and high-quality outcomes across all phases of the engagement lifecycle.
This role is externally facing and requires frequent interaction with client stakeholders, often within their operating environments, to drive alignment, manage delivery, and resolve issues.
Key Responsibilities:
• Own and manage all phases of client engagement delivery, from scoping and SOW development through execution, issue resolution, and closeout.
• Serve as a primary day-to-day client contact, leading external-facing interactions, setting expectations, and maintaining strong client relationships.
• Develop and manage integrated project plans, timelines, governance structures, reporting, and budgets.
• Lead project planning activities and facilitate internal and client meetings to ensure delivery against commitments.
• Manage scope, risks, issues, and dependencies, communicate status clearly and escalate with recommended mitigation plans.
• Create Statements of Work (SOWs) covering development, testing, implementation, and post-launch support periods.
• Coordinate across cross-functional Visa teams and external partners to support complex, multi-party initiatives.
• Partner with Account Management and Sales on client commercialization and go-to-market execution.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 
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About Visa
Visa is a global technology company that operates at the forefront of the payments industry, facilitating electronic funds transfers across the world. Founded in 1958 as BankAmericard and evolving into Visa Inc. in 2007, the company has established itself as a cornerstone of modern financial infrastructure. Headquartered in the United States, Visa provides the technological backbone that enables billions of transactions annually, connecting consumers, businesses, banks, and governments in over 200 countries and territories. Its network, VisaNet, is renowned for its security, reliability, and scalability, processing transactions with speed and precision. Visa offers a comprehensive suite of payment solutions, including credit, debit, prepaid, and commercial products, all designed to enhance the way people and businesses transact. Key features of Visa’s services include advanced security protocols such as tokenization and biometric authentication, global acceptance at millions of merchant locations, and innovative digital payment options like contactless and mobile wallet integrations. The company primarily targets consumers seeking convenient and secure payment methods, merchants aiming to streamline operations and reduce fraud, and financial institutions looking to offer competitive payment products. Visa’s solutions are particularly valuable in the retail, hospitality, and e-commerce sectors, where seamless and secure transactions are critical. Visa holds a dominant position in the global payments industry, processing trillions of dollars in transactions each year and setting industry standards for innovation and security. The company’s notable achievements include pioneering the introduction of credit cards, driving the adoption of contactless payments, and leading initiatives to combat fraud and promote financial inclusion. Visa’s unique value proposition lies in its ability to combine a vast, interconnected network with cutting-edge technology, enabling faster, safer, and more inclusive financial transactions worldwide. Its commitment to sustainability and digital transformation further solidifies its role as a leader in shaping the future of payments.
