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SeniorFull-time
Salary Range
$66,300 - $89,700 /year
This salary is estimated based on similar roles. The actual salary may vary.
Client Support Services partners with issuers, acquirers, and processors to deliver Visa DPS’s support model. This senior level role leads new client implementations and complex conversion projects while serving as the primary point of coordination between customers and internal Visa DPS teams.
• Lead end‑to‑end implementation project management for clients converting from competing processors to the Visa DPS platform.
• Manage multiple complex projects concurrently, ensuring delivery against defined scope, timelines, and objectives.
• Serve as the primary liaison between customers and DPS support teams, representing client system and operational requirements internally.
• Develop and manage project plans, resource requirements, milestones, deliverables, and executive‑level status reporting.
• Identify, track, and resolve internal and external issues through completion.
• Assess business and technical impacts of project requirements and communicate effectively to clients and internal stakeholders.
• Plan and facilitate client meetings, working sessions, and conference calls.
• Operate with a high degree of autonomy, using established policies and procedures with minimal management oversight.
• Provide direction to Implementation Consultants on complex engagements and offer guidance to associates as needed.
• Perform additional duties as assigned.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Visa will accept applications for this role until at least April 10, 2026
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About Visa
Visa is a global technology company that operates at the forefront of the payments industry, facilitating electronic funds transfers across the world. Founded in 1958 as BankAmericard and evolving into Visa Inc. in 2007, the company has established itself as a cornerstone of modern financial infrastructure. Headquartered in the United States, Visa provides the technological backbone that enables billions of transactions annually, connecting consumers, businesses, banks, and governments in over 200 countries and territories. Its network, VisaNet, is renowned for its security, reliability, and scalability, processing transactions with speed and precision. Visa offers a comprehensive suite of payment solutions, including credit, debit, prepaid, and commercial products, all designed to enhance the way people and businesses transact. Key features of Visa’s services include advanced security protocols such as tokenization and biometric authentication, global acceptance at millions of merchant locations, and innovative digital payment options like contactless and mobile wallet integrations. The company primarily targets consumers seeking convenient and secure payment methods, merchants aiming to streamline operations and reduce fraud, and financial institutions looking to offer competitive payment products. Visa’s solutions are particularly valuable in the retail, hospitality, and e-commerce sectors, where seamless and secure transactions are critical. Visa holds a dominant position in the global payments industry, processing trillions of dollars in transactions each year and setting industry standards for innovation and security. The company’s notable achievements include pioneering the introduction of credit cards, driving the adoption of contactless payments, and leading initiatives to combat fraud and promote financial inclusion. Visa’s unique value proposition lies in its ability to combine a vast, interconnected network with cutting-edge technology, enabling faster, safer, and more inclusive financial transactions worldwide. Its commitment to sustainability and digital transformation further solidifies its role as a leader in shaping the future of payments.
