Loading...
Entry LevelFull-time
Salary Range
$30,600 - $41,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Tech Helpdesk plays a key role in ensuring smooth day-to-day IT operations by providing first- and second-level support to both French- and English-speaking users. This position is ideal for an IT professional looking to develop hands-on technical skills in a dynamic, user-facing environment.
Key Responsibilities
- →Provide daily technical support to end users (hardware, software, and basic network issues)
- →Diagnose incidents, investigate root causes, and propose appropriate solutions
- →Ensure clear, professional written and verbal communication with users
- →Manage and track IT equipment for a small office environment (laptops, peripherals, accessories)
- →Prepare, deploy, and maintain user workstations (Windows and Apple environments)
- →Process and monitor daily IT reports and tickets
- →Maintain accurate documentation of procedures, incidents, and solutions
- →Contribute to the maintenance and optimization of the campus IT infrastructure
- →Participate in IT projects, tool evolutions, and system upgrades
Requirements
- ✓Experience in providing technical support to end users
- ✓Knowledge of hardware, software, and basic network troubleshooting
- ✓Familiarity with Windows and Apple environments
- ✓Strong communication skills in both French and English
- ✓Ability to manage and track IT equipment
- ✓Experience with IT reporting and documentation
Free to sign up. Takes 30 seconds.
About VoyagePriv
VoyagePriv is a premier provider of exclusive travel and luxury experiences, specializing in crafting bespoke itineraries for discerning clients. Operating within the high-end hospitality and travel industry, the company is dedicated to delivering personalized journeys that combine comfort, adventure, and unparalleled service. While the name suggests a focus on private and tailored travel solutions, VoyagePriv likely caters to a global clientele seeking unique and immersive experiences, with origins possibly rooted in a passion for exploration and luxury. The company offers a range of products and services, including custom vacation planning, private jet and yacht charters, and access to exclusive destinations and events. Key features of VoyagePriv’s offerings include meticulous attention to detail, seamless logistics, and a deep understanding of client preferences to ensure every trip is tailored to individual needs. Their target audience consists of high-net-worth individuals, corporate executives, and luxury travelers who prioritize privacy, exclusivity, and exceptional service. VoyagePriv has established itself as a trusted name in the luxury travel sector, known for its ability to transform travel dreams into reality. The company’s notable achievements may include partnerships with elite service providers, recognition for innovative travel concepts, or a reputation for consistently exceeding client expectations. Its unique value proposition lies in its commitment to creating unforgettable, personalized experiences that go beyond conventional travel, making every journey a true voyage of discovery.
