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Information Technology Site Support Specialist at WesternDigital
WesternDigitalSan Jose, CA, us·6h ago
SeniorFull-timeRustGitAI
Salary Range
$66,300 - $89,700 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Wafer Manufacturing IT Specialist to join Western Digital. This role focuses on enhancing IT solutions for wafer manufacturing processes and customer service delivery.
Key Responsibilities
- →Establish and maintain positive relationships with wafer manufacturing leadership
- →Provide consistent communication and solve business problems
- →Identify IT demands and work with IT Architecture team
- →Standardize IT intake and prioritization process
- →Conduct analysis to understand IT value through AI solutions
- →Collaborate between wafer facilities to align operations
- →Work with IT Support teams to mitigate issues
- →Improve operations efficiency and MFG Line Output
- →Manage engineering and operations expectations
- →Bring consistency to wafer IT engagement with business
- →Maintain physical presence at wafer factory
- →Develop and implement AI-driven solutions
- →Conduct regular data analysis
- →Create and maintain comprehensive documentation
- →Facilitate knowledge transfer and training sessions
Requirements
- ✓Strong understanding of IT systems and processes
- ✓Experience with AI and data analysis
- ✓Excellent communication and customer service skills
- ✓Ability to collaborate effectively with cross-functional teams
- ✓Knowledge of wafer manufacturing processes
- ✓Experience with documentation and training
- ✓Problem-solving and analytical skills
Free to sign up. Takes 30 seconds.
About WesternDigital
Western Digital is a global leader in data storage solutions, providing innovative technologies to manage, store, and protect digital information. Headquartered in the United States, the company has been at the forefront of the storage industry since its founding in 1970, evolving from a semiconductor manufacturer to a pioneer in hard drives, solid-state drives, and cloud storage solutions. With a strong presence in both consumer and enterprise markets, Western Digital plays a critical role in enabling the digital transformation across various sectors, including entertainment, healthcare, and enterprise data centers. The company offers a comprehensive portfolio of storage products, including high-capacity hard drives, high-performance solid-state drives, and data center solutions tailored for scalability and reliability. Key features of their products include advanced data protection technologies, energy efficiency, and seamless integration with cloud platforms. Western Digital serves a diverse audience, from individual consumers seeking reliable storage for personal devices to large enterprises requiring robust data management systems. Their solutions are designed to meet the growing demands of data-intensive applications, ensuring speed, durability, and ease of use. Western Digital has achieved significant milestones, including being a key supplier to major cloud service providers and holding a leading market share in the storage industry. The company’s unique value proposition lies in its ability to combine cutting-edge technology with decades of expertise, delivering solutions that address the evolving needs of the digital age. By continuously innovating and investing in research and development, Western Digital remains a trusted partner for organizations and individuals alike, ensuring that data is stored securely and accessed efficiently.
