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Mid LevelFull-timeAI
Salary Range
$110,500 - $149,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
WHOOP is seeking a Product Manager to guide the prioritization, internal alignment, and delivery of needle-moving business systems capabilities. This role will partner closely with Engineers, Systems Analysts, Analytics Engineers, and leaders across WHOOP to improve business processes and operational efficiency.
Key Responsibilities
- →Drive research, development, and delivery of new capabilities and process improvements across 3rd party and custom-built software.
- →Set strategy, roadmap, and measurable goals for your area and team, and write high-quality documents to support the product life cycle.
- →Use AI tools daily to create prototypes and proofs of concept.
- →Take ownership of key company metrics related to process performance, operational efficiency, and service reliability.
- →Own and optimize systems that cut across all parts of the business.
- →Collaborate with Engineers and Analysts to break down and prioritize member and employee needs, and define detailed systems & process designs.
- →Collect and analyze internal and external customer needs and feedback through rigorous research and testing methodologies.
- →Develop and manage relationships with third-party vendors and service providers to ensure smooth operations.
Requirements
- ✓Proven experience (3+ years) in Product Management with a clear record of successful delivery and impact collaborating with an engineering team.
- ✓Deep analytical, prioritization, and problem-solving skills. Previous experience in analytics is strongly preferred.
- ✓Track record of good judgment around what to focus on and how to shape the deliverable.
- ✓Experience with SQL/Amplitude/Sigma for data analysis is a plus (and will be required to learn on the job).
- ✓Experience working with physical product logistics, e-commerce and/or subscription companies, ideally for a company with an international presence and in coordination with finance partners.
- ✓Experience designing and driving commerce business processes that integrate with platforms like Netsuite and Salesforce.
- ✓Demonstrated ability to synthesize requests from assertive cross-functional leaders and build consensus around a sequenced roadmap.
- ✓Strong written and oral communication skills to effectively communicate hypotheses, learnings, analysis, problems, and opportunities.
- ✓An entrepreneurial mindset with the ability to succeed in a fast-paced environment.
- ✓Curious, positive attitude, and passionate about improving the experience of our members.
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